10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
19,193 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Cadillac SRX lights problems

lights problem

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2016 Cadillac SRX Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #55

Jan 132022

SRX

  • miles

A D V E R T I S E M E N T S

Due to the deterioration of the headlight assembly and the reflectors, my headlights do not give me enough light to safely see after dark without using the bright lights. I have to drive with them on bright all the time, even in oncoming traffic, or risk incident or accident. To date I have experienced only minor, thankfully, incident. I have missed turns and even missed the road and drove off the roadway when making turns off the main road. I have not sustained damage and was lucky that there was no traffic following closely as I have, in several instances, had to stop abruptly to avoid damaging my vehicle. I also very narrowly missed seeing a person walking along the side of the road where no sidewalk was available because the dim lights did not fall on the person. I took the vehicle to Cadillac of Knoxville today, Jan.13, 2022, and was told that even brighter light bulbs will not help. They wanted to charge me $2280 plus tax to replace the headlight assembly that Cadillac is aware of the deterioration. This vehicle has only 57,701 miles on it, it is an upscale vehicle, yet I cannot safely drive it after dark. Cadillac needs to be held responsible for replacing the headlight assembly. I see there are many of the same complaint here and this needs correcting before someone is seriously injured or killed.

- Seymour, TN, USA

problem #54

Dec 012021

SRX

  • miles
HEADLIGHTS: It is available for inspection upon request. There have been no accident so far, however you cannot drive at night due to low beam of headlights are so very dim that it is an absolute hazard to be out on the road and deal with oncoming vehicles because you cant see. When asking a dealer representative about my headlight issue, he stated it would cost around $1500, as these were very expensive headlights and would take several days to get them in. Another person told me it would only last a few days, if replaced and then the same issue would occur. It seemed to be dimming all of a sudden, happened on the way home from church 1 month ago, as my husband and I were returning home. They both are still very dim and I think for the price we paid for our New Vehicle in 2017, we should not be having this conversation. Cadillac dealership told us it would cost $1500 for headlights. No warning lamps or messages occurred.

- Whitwell, TN, USA

problem #53

Jan 072022

SRX

  • miles
Just informed by my dealership while working on recall, that my headlights are defective and need to be replaced at a cost of $2400. If not done my car will not past inspection due Feb 2022

- Williamsburg , VA, USA

problem #52

Dec 292021

SRX

  • miles

A D V E R T I S E M E N T S

The low beam lights on our 2016 Cadillac SRX are extremely dim and very dangerous to drive at night. This is a know issue and there have been numerous class action Law suits regarding the issue. P.lease help to make my wife's commute to work safer Thanks

- Old Forge, NY, USA

problem #51

Dec 242021

SRX

  • miles
At night, headlights do not come on. Only daytime running lights come on. You cannot see properly without headlights.

- Howell, MI, USA

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problem #50

Dec 222021

SRX

  • miles
After purchasing our 2016 Cadillac SRX we began to notice the head lites were becoming dimmer over time and now to a point that we are unable to drive at nite and need to put high beams on if subjected to nite driving.This creates a blinding hazard for oncoming vehicles. After several attempts of replacing bulbs to improve condition of lites I began to investigate and found that there is a recall for other year models of Cadillac SRX but 2016 is not included. This issue is widespread and undoubtedly will cause accidents and possibly death to motorist. Cadilac is aware of this issue and has yet to recall these vehicles to repair obvious and known issues.

- Madisonville, LA, USA

problem #49

Dec 202021

SRX

  • miles

A D V E R T I S E M E N T S

Headlights are too dim. Known issue in this car.

- Fort Mill , SC, USA

problem #48

Aug 092021

SRX

  • miles
The headlights are very dim causing safety driving issues at night. I first noticed driving at night returning from a trip to Arkansas driving on poorly lit highways

- Arlington, TX, USA

problem #47

Nov 242021

SRX

  • miles
These headlights have turn so dim its dangerous to drive at night. Its the lens inside that s deteriorating and nothing to do with the bulb. The dealer wants around 1500 to replace. This is a common problem with this vehicle. Cadillac offered only 50% of the repair but when i took it back to the dealer for service I got the run around again even though I had a reference number. Many people will not spend this large amount and it should be recalled. At night I must use the high beams to be safe but that annoys and is not safe to other drivers.

- Naples , FL, USA

problem #46

Jan 012021

SRX

  • miles
The headlights are extremely dim cannot drive the vehicle at night. If I do use at night I have to use the high beams. Seems to be a know problem with Cadillac SRX. I was told by dealer they would have to replace both headlight assemblies to fix this problem at a cost of over 2000 dollars.

- Gaithersburg, MD, USA

problem #45

Sep 012021

SRX

  • miles

A D V E R T I S E M E N T S

I am concerned with the lack of visibility that my low-beams provide. I live in a semi-rural area, where the streets are not well-lit, there are no curbs, and people walk along the edge of the street after dark. I contacted both Cadillac AND my dealer, and they both told me that it-??s possible that the deal has eroded and caused dimming. I was told there was a class action suit that addressed this issue, but it expired before I purchased my car, and I was NOT made aware of it. I believe that Cadillac and Flow Cadillac of Greensboro are responsible, and I would like this remedied as soon as possible. I-??m 66 years old, limited income, are am paying dearly for a car that I-??m scared to drive at night. I did not realize this last fall/winter, as my nephew was borrowing my car, while his was in the shop (I drove my friends Lexus for the winter). Prior to owning this 2016 SRX, I had a 2007 Buick Rendezvous, with MUCH BETTER VISIBILITY AT NIGHT, and have a difficult time believing the the technology has regressed and Cadillac will not stand behind their product. Please help me. I don-??t know what to do. They told me to replace the headlight system would be about $3400.

- Kernersville , NC, USA

problem #44

Sep 012021

SRX

  • miles
headlamps are very dim unable to see clearly at night and when raining

- Winchester, MA, USA

problem #43

Sep 132021

SRX

  • miles
Headlights are very dim and I cannot see at night. Cadillac refused to provide financial assistance.

- Saint Johns, FL, USA

problem #42

Aug 012021

SRX

  • 48,000 miles
The contact owns a 2016 Cadillac SRX. The contact stated that the headlamps failed to illuminate while using the low-beam headlamps. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 48,000.

- Russell Springs, KY, USA

problem #41

Dec 132018

SRX

  • 35,000 miles
The contact owns a 2016 Cadillac SRX. The contact stated while driving 30 MPH a month after purchasing the vehicle, he noticed that it was difficult to see the roadway because the headlights were very dim. The vehicle was taken to the dealer who diagnosed that the dim lights needed to be replaced and informed the contact he would be responsible for the cost of the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 35,000.

- Oklahoma City, OK, USA

problem #40

Jul 192021

SRX

  • 30,000 miles
The contact owns a 2016 Cadillac SRX. The contact stated while driving at various speeds, headlights failed to produce adequate lighting. There was no warning light illuminated. The contact was unable to drive the vehicle at night due to the failure. The vehicle was taken to the local dealer and diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

- Town And Country, MO, USA

problem #39

May 182021

SRX

  • miles
The headlights are not bright enough they've never been bright enough it's almost like you don't have any headlights at night time if it's dark out. I even change them out once and it's like there wasn't enough power to them to make them bright. I have not very good Vision at night and I can't even really drive the car at night unless it's in the city. A couple of people I have told me they had the same problem with the headlights and even the guy at the auto place told me that his wife had the same car and he changed her headlights and it was still bad so he changed them back and that's exactly what I did. Hardly usable at all at night I wish there was something they could do or find out if there is a flaw in the design because everyone I've talked to that has this year and type of car says the same exact thing and no one has given me any resolution on what they did they just lived with it. I love the car 100% in every other way but the headlights are a incredible Factor for night driving and since I do live somewhat in the country I always have to take the other vehicle at night time.

- Chattanooga, TN, USA

problem #38

Mar 122021

SRX

  • miles
Headlights when on dim do not light up the roadway. The vehicle is not safe to drive at night unless you drive with the high beams on which of course infuriates oncoming traffic. If you look on the internet, you will find that most Cadillac Srx from 2010 through 2016 have this problem, yet no recall. Why?

- Wolcottville, IN, USA

problem #37

Dec 022020

SRX

  • 63,000 miles
The low beams on my 2016 Cadillac are extremely dim and unsafe for night driving. This has been an issue for several years. It is a luxury model with no fog lights. This problem should be the corrected by GM/Cadillac and not the owner. This is an extremely expensive repair and is causing serious issues with many Srx owners. Previous years are covered by a recall, for some reason this is not.

- Yuba City, CA, USA

problem #36

Feb 022021

SRX

  • 98,500 miles
My head lights don't work good at all and I have got stopped by police several times an got a ticket for bright lighting and stopped for driving with no lights on when I had dem on but the police couldn't even tell I had any on and I have called Cadillac on many occasions and all they say is they can't fix them under a recall that I will have to pay 3000 to $3500 to have them fixed, said they have to replace the whole assembly not just lights and I think this is very much a safety issue when I can't see at night with lights on dim and I am tired of getting tickets for the lights being on bright snd when you pay over $45 thousand dollars for a vehicle you would think Cadillac would fix it and it would be there responsibility to pay for

- Boaz, AL, USA

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