10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
28,829 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Cadillac SRX lights problems

lights problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2015 Cadillac SRX:

Unsubscribe any time. We don't sell/share your email.

2015 Cadillac SRX Owner Comments (Page 13 of 13)

« Read the previous 20 complaints

problem #15

Aug 062018

SRX

  • miles

A D V E R T I S E M E N T S

Low beam lights are not functioning at appropriate levels to see safely. Took the car to scranton GMC/Chevy in vernon, ct and service department had it for a day, and returned it saying they found nothing wrong with the headlights but had no paperwork for me to sign or have. They also told me that they had called GM in regards to this. Knowing there are already class action suits out there and them not even writing this up leads me to believe they are attempting to suppress the reporting of this issue. I have trouble seeing with my low beams, and it is definitely not safe.

- Winsted, CT, USA

problem #14

Sep 062018

SRX

  • 49,000 miles
My headlights are very dim, so dim I thought the left one was out completely. My headlights are discolored with condensation. I was unable to drive my vehicle at night coming home from work at night without using my high beam lights. I took my car to plaza Cadillac in leesburg, fl. They replaced both headlights with new ones. I am pleased that they acknowledged the headlight defect and failure but am reporting it because it needs to be a recall. I have read of others that are being given the run around and being charged for a flaw that is dangerous and GM should own up to and replace faulty headlights. I am the original owner of my Cadillac, purchased new from dealership.

- Mascotte, FL, USA

problem #13

Aug 012018

SRX

  • 44,000 miles
Headlights are very dim and you can hardly see using the dim lights. Upon looking on line there are many lawsuits for this problem. GM wants over $1,500 to fix this issue with the lights going very dim when not on bright. It appears the light assembly lets moisture accumulate because of poor seals that burns the led bulb out.

- Casper, WY, USA

problem #12

May 232018

SRX

  • miles

A D V E R T I S E M E N T S

The headlights are dim, the light bulbs have been changed out. The lights are so low there is low visibility.

- Selma, TX, USA

problem #11

Mar 012018

SRX

  • 25,000 miles
Please help me! I can't see to drive my 2015 Cadillac Srx at night due to the dangerously dim headlights. I nearly got killed on July 14. I was on the highway after dark, I literally could not see anything, it was like driving with the headlights off. So, I slowed the car to 35mph just so I could see to find my exit off the highway. I used my bright lights as much as I could, but I was blinding the drivers coming towards me. After purchasing this 2015 Cadillac Srx in December 2017, I noticed the dim headlights. After returning from vacation in March 2018, I took the car to my local dealer for service. I was told they installed a different headlight assembly but saw no improvement, so they put the old headlights back in. However, they thought they were brighter just from being cleaned. In June, the headlights were getting worse, so I returned to the dealership. I was told a GM representative was there that day, they would speak with him about the problem, then call me back to schedule another appointment. Today, July 16 I had not received a call, so I called them. I have another appointment scheduled for Monday, July 23. I was told this is their last ditch effort in trying to fix the headlights. I cannot drive the car after dark period. I don't know what to do, please help!

- Ironton, OH, USA

Search CarComplaints.com for these popular complaint phrases...

problem #10

Sep 112017

SRX

  • 30,000 miles
On or about September 11, 2017, I encountered a life threatening situation due to the defective headlamps on my 2015 Cadillac Srx. I had to evacuate to Virginia from Florida due to hurricane irma. As I was driving up a steep mountainside at night to get to my destination, I noticed I could barely see the road in front of me. I was put in a very dangerous situation, as I could not use my bright lights because that would "blind" the cars coming down the mountain in the opposite direction. This was a life threatening situation as one wrong maneuver could send you off the side of the mountain or head-on into another vehicle or pedestian. Upon my return to Florida, I immediately took my car into the dealership and they acknowledged the problem as fog and haze covering the lens due to "weather" and replaced both headlamps. On May 13, 2018, I noticed the same head lamp dimness while driving at night making it difficult to see the road or pedestrians or anything. I returned to the dealership and they said the same thing happened again to the driver's side headlamp and replaced it. This has been less than a year since the initial replacement. Clearly there is a defect with the design and/or integrity of these headlamps and a newer version must be manufactured. I live in Florida and if moisture is causing this, this will be an ongoing problem. This is very costly to fix, not to mention, life threatening as you are unable to see the road or pedestrians or anything else while driving at night with barely any light illuminating the path in front of your vehicle.

- Sarasota, FL, USA

problem #9

Mar 302018

SRX

  • 41,000 miles

A D V E R T I S E M E N T S

The dim lights do not give off enough light at night I have had to pull over several times thinking I was going off the road. I avoid driving at night and avoid having my grandbaby in the car at night for fear of a deadly crash. When I have to drive at night I have to use brights. This is going to get me a ticket someday unless someone gets mad enough they shoot me on the highway. Something needs to be done please.

- Mooresville, IN, USA

problem #8

Oct 012017

SRX

  • miles
The passenger side low beam headlight is extremely dim. I am having trouble seeing to drive at night unless lights are on high beam.

- Parrish, AL, USA

problem #7

Apr 162018

SRX

  • 36,000 miles
We just bought this car Wednesday at donahoo Chevrolet in ft payne, Alabama. We went out to eat Monday night and the headlights seemed to be very dim as if they were not even on, , could barely see how to drive. Had to drive with the lights on bright. This is very dangerous. I called the dealer Tuesday and have not received any response.

- Ashville, AL, USA

problem #6

Nov 302017

SRX

  • 55,000 miles
Both low beam headlights are extremely dim making night visibility a hazard. Cadillac service want $2500 to repair.

- Chisago City, MN, USA

problem #5

Jul 042017

SRX

  • 55,000 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Cadillac Srx. While driving various speeds, both low beam headlights failed to work without warning. The vehicle was taken to the dealer (crosby Cadillac, GMC, Nissan, Inc, 2715 memorial dr, waycross, ga 31503) where it was diagnosed that both low beam lights needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 55,000.

- Stockton, GA, USA

problem #4

Oct 182017

SRX

  • 70,000 miles
Exterior front lights are dangerously dim when driving after dusk and into the night time. It is very hard to see while driving. While stopped I checked the lights to see if they were on and they were but while driving I have to ride with my bright lights on to see. I took it to the dealership and they said that nothing like this has ever been reported but it is not true. They adjusted my front lights thinking it was the beam but it did not help this should be a recall since this is very dangerous and someone is going to get killed.

- Gahanna, OH, USA

problem #3

Dec 062017

SRX

  • 53,000 miles
Got in vehicle on the evening of December 6,2017 it was raining could not see driving. It was if my headlights were off. Had to drive my vehicle with lights on high beam which was not very much better. There is a serious problem with headlights on the Cadillac 2015 Srx vehicle. I pulled off the road and checked vehicle to make sure my headlights were not blown out which they were not. I am having to drive at night with my headlights on high beam.

- Clio, SC, USA

problem #2

Nov 102017

SRX

  • 36,000 miles
We are driving blind !!!! purchased our 2015 Cadillac Srx AWD in November 2017 after researching on both consumer reports and edmunds... did our test drive in daylight... now that we're owners we realize the car cannot be driven at night. The low beam headlamps are so dim its worse than driving with parking lights only. We are now shocked to see that there are many serious complaints about this very problem all over the web everywhere except for the two above mentioned reviewers.it's literally like driving in the dark. We have to coordinate who has the car when just to get home safely. Please do not ignore this!!! this is a serious flaw in GM manufacturing... cant believe it had not been addressed. Operating this vehicle after dark risks injury or death. Dealership turning blind eye. They were happy to get rid of it? we will not let this go and intend to do all we can to expose, and demand this problem is rectified asap.

- New Fairfield, CT, USA

problem #1

Jan 102017

SRX 6-cyl

  • miles
Turns signals fail to work consistently when temperature drops below 20 degrees. Car has been in for service and replacement of three body control modules and is back in again as same problem has occurred again. The signal problems happens even if the car is stopped, moving, turning, on all surfaces, etc. Problem started fall of 2015 and continues to be an issue at this time.

- Missouri Valley, IA, USA

Not what you are looking for?