This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 Cadillac Escalade. While driving 45 mph through a traffic light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the median. The air bags failed to deploy. The contact sustained injuries to the ankle, back, and neck that required medical attention. A police report was filed. The vehicle was towed to the contact's residence and then towed to Cadillac of fayetteville (1637 skibo rd, fayetteville, nc 28303 (910) 864-8599) where the contact was informed of NHTSA campaign number: 16V383000 (air bags). The parts to do the repair were unavailable. The manufacturer was not notified. The approximate failure mileage was 100,000. VIN tool confirms parts not available/parts distribution disconnect.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer D(dimmit Cadillac in clearwater, fl, 727-248-0218) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Cadillac Escalade. The contact received a recall notification for NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (garcia Cadillac in albuquerque, New Mexico) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available..updated 11/09/17 updated 11/13/2017
- Placitas, NM, USA
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Takata recall. The contact owns a 2007 Cadillac Escalade. The contact stated that the air bag warning indicator remained illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V38300 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The approximate failure mileage was 136,965. VIN tool confirms parts not available.
The contact owns a 2007 Cadillac Escalade. The contact stated that the vehicle would not start, the electrical system was not working, and the air bag indicator illuminated. The vehicle was towed to a local dealer (mark christopher auto center, located at East convention center way, Ontario, ca 91764, 909-390-2920) where it was diagnosed that the electrical system needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 78,000.
The contact owned a 2007 Cadillac Escalade. Another vehicle traveling 60 mph failed to stop at a red light and crashed into the front and rear driver side doors of the contact's vehicle. The front driver's air bag, the door air bag, the curtain air bag, and the steering air bag failed to deploy. The manufacturer was able to investigate the vehicle's black box at an unknown location were the vehicle was towed. However, the black box did not record the crash information. The contact stated that the vehicle was destroyed. The contact sustained injuries to the right arm, hip, back, legs, and face, which required medical attention. Police report number: 16fl122187 was filed. The approximate failure mileage was 89,000.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall bought the 2007 Escalade from mcarthy-morse Chevrolet in overland park Kansas on October 13,2016. We were showed a carfax that was ciean with no recalls.the takata airbag recall began in May 2016.when we tried to trade the vehicle in the same dealer said they did not want to trade for the vehicle because there was no fix for the problem.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the remedy was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 65 mph, the contact crashed into a deer that ran out in the road. The deer struck the vehicle's windshield. The air bags did not deploy. The vehicle was towed. A police report was filed. There were no injuries. The vehicle was taken to a body shop and the bumper, fog lamps, tow bracket cover, air deflector, fan motors, and radiator were repaired. The contact stated the engine warning indicator illuminated and the lifter was malfunctioning. The contact took the vehicle to the dealer and several other things were repaired on the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000. VIN tool confirms parts not available. Updated 01/11/2017 updated 7/12/18
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was received in July of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact stated that the air bag warning indicator illuminated for months. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The dealer and manufacturer were contacted several times, but were unable to determine when the remedy and parts would be supplied. The failure mileage was not available. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Saint George, UT, USA