This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I randomly began smelling fumes in vehicle when stopped at traffic lights. Questioned my da at classic BMW of plano. He said not air or fuel filter, all is okay. A couple months later the car engine stopped at red light in the city of rowlett. I was able to get it started & into a lot, would not crank, had it towed, diagnosed as fuel injectors. My husband advised there was a recall, I questioned BMW usa, said only 2011-2014. I requested escalation to confirm no issues with 2015, was told nothing they could due unless reported by 'master' technician. I went forward with $1529 repair of 1 injector although research indicated all 6 should be replaced if 1 is bad. Sa insisted not necessary. Began smelling fumes again Jan 2020, expected another fi bad, diagnosed as catalytic converter, research indicates possibly caused by bad fuel injectors. Want to document because expecting others to have same issues at 85K+. my mfg warranty ended Dec 2020, car is regularly maintained by dealership yet they say no way to prevent. I believe issues are related to the start/stop
My vehicle has a faulty injector, shortly after got another recommendation to fix the exhaust gas nox sensor, this all happened within the recall I received for engine, engine cooling : exhaust system: Emission control: Gas recirculation valve ( egr valve ) did this trigger new problems for my car? it seems like the whole system is failing for a car that is only 4yrs old.
The contact owns a 2015 BMW X5. The contact stated that the vehicle hesitated to accelerate when the accelerator pedal was depressed and three seconds after the brake pedal was released. In addition, the check engine indicator illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 125,000.
The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 18V755000 (engine and engine cooling). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The contact stated that an email was sent to the manufacturer and they replied that they were working to secure the necessary part. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 18V755000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW of mamaroneck (236 w boston post rd, mamaroneck, NY 10543, (914) 908-5088) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bronx, NY, USA
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As the vehicle was approaching a stop sign, the car accelerated on its own and I was unable to stop using the brakes. The car went off the road and hit a tree causing severe damage to the car. The malfunction was reported to BMW and we have insisted (on several occasions) a report upon their inspection of the car - have not received anything to date. Instead they offered a nominal sum to release them from any liability associated with the incident. The car was still under factory warranty at the time of the malfunction.
The contact owns a 2015 BMW X5. The contact stated that the vehicle was included in NHTSA campaign number: 18V755000 (engine and engine cooling). An independent mechanic stated that the vehicle was leaking cooling fluid (glycol), which added soot to other components. BMW of san rafael (1599 francisco blvd E, san rafael, ca 94901, (415) 482-2000) was notified and stated that the vehicle needed to be diagnosed. The dealer did not mention if the part was available for the repair. The manufacturer was notified of the failure. The failure mileage was not available. VIN tool confirms parts not available.
The recall was announced on October 25th and a remedy is still not available. I have not received a letter in the mail and the dealer says that there is no recall.
Exhaust gas recirculation (egr) cooler recall (recall campaign number 18V-755); recall came out in Oct 2018; was first notified by BMW the end of Dec 2018; as 0F 6jan19, no remedy for a potential fiery time bomb. I emailed both the GM and service manager (ron [xxx] & steve [xxx]) 3jan19, at BMW silver spring, where I purchased the vehicle new, and have it serviced annually, expressing my worry and urgently inquiring when I could get the remedy repair in place. I have not heard a response. The car is like new with less than six thousand miles on it. I spent close to $75K new and should not have to be nervous driving it and it seems to me that 4 months is too long for a remedy. How can I get the remedy in place quickly or expect a new replacement? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 18V336000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Erhard BMW of farmington hills (38700 grand river avenue, farmington hills, Michigan 48335, (888) 494-0358) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated the manufactuerer notified 9/20/18, updated 11/28/18
2010-2013 N63 V8 engines had numerous issues with valve seals, ccv hoses, oil leaks and premature engine failure leading to lawsuits and recalls. BMW says they improved the problem with 2013+ N63tu engines, but at 50,000 miles, mine also had failing ccv hoses and oil pan leaks, and potential expensive valve guide seal failure
I parked my 2015 BMW X5 at work at 8:30 am. When I got into the car at 5:00 pm all the lights were red and yellow on the dashboard. I tried to see if the vehicle can be driven and I almost got into an accident jeopardizing my life. Luckily, nobody else was driving in the parking lot at the same time as I did not have power in the steering wheel and I was not able to turn off the engine. Next day, my car was towed to the dealership where they told me that I have rodent issues and the rodents chewed the wiring inside the harness. I called BMW to tell them that they are jeopardizing my life and other people's life but they did not care about my comments and they do not want to admit that this is poor design on their side. I also told them that even if I get the wiring replaced, I can experience the same issue again and again. I told BMW that they should do a recall to fix this issue but they did not care at all. The only thing that they are telling me is that this is an "external issue" and the customer have to pay for it. Please help me and the other BMW drivers to have a safe ride as I don't trust the BMW company anymore.
A D V E R T I S E M E N T S
- Royse City, TX, USA