This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My BMW started leaking fluid 4 months ago. Lights on dash came on one light was the triangle light which engine light. I had it serviced completely oil & filter change hooked up to machine that checks all components senors everything checked out great. One week later I was driving I was coming to a stop my brakes sounded like they were grinding next day had mechanic check the brakes all good. Next day I am pulling out of Attorney Parking lot as I am turning the steering wheel my BMW makes a load screaming cracking noise so I turn my steering wheel up right to drive straight it makes the same noise. I stop to look around my vehicle to see if anything is leaking or dragging nothing was dragging but maybe one or drops of something I touched the solution to feel if it was water or oil" It felt oily so I drove to my mechanic he lifted it up on the racks. We both could see some solution was leaking around possibly where engine oil plug is then we saw it had been leaking back to middle of my vehicle water area and running back to the middle of my vehicle. My mechanic decided to put the machine that checks for certain items on vehicles I know it checks my sensors not sure what else?" He and a couple of the other mechanic stop and help him. I left my vehicle he let me drive his vehicle home he wanted to check other issue tomorrow. Next day I got to the mechanic he said he knew it needed a transfer case and 4 sensors he said it would take time to buy a new transfer case for 2012 BMW 528I xl so to leave my vehicle with him.Then I get this letter today 12/13/24 from BMW DATED 10/2024 it states there defect which relates to motor vehicle safety issue which means a part is being recalled on my vehicle!! My question my vehicle has already gotten damaged by this recall I am trying to fix the problems plus paid already $1500. For repairs to my mechanic whom thought that fix my issue but has not. Please inform me as to what I the owner of this model vehicle that has a defective part
The drivetrain disintegrated. Car started running really rough, and then just stopped completely. Would crank but would not move. Yes, it is available. Car would barely go, and then just stopped in the road. I had to have it towed to a mechanic. No, I had not received a warning of this possible hazard. No, it was not inspected by any of the above, but was inspected by numerous mechanics. Yes, drivetrain light/warning came on, as well as, drive at a slower rate when the car started to drive roughly. The turbo also went out on the car. May 28, 2024
The contact owns a 2012 BMW 528I. The contact stated while driving 40 MPH, the transmission warning light illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V138000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 87,000.
- Berkeley, IL, USA
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Car just wouldn't start one day. Drivetrain malfunction warning indicating timing chain replacement. Car just sits in my driveway. Will cost 6 grand to fix. Timing Chain failure probably effected my engine.
While driving on the Grand Central Plwy, Queens, NY, a drive train motification came on and stated to drive moderately, right after the oil light came on. We were near a gas station, and added a quart of oil. The oil light went out, the car started without hesitation. We decided to go home, we got off the highway about a mile out, the car just stopped went into park and could not start again. It would crank over, but not connect. We were on a four lane road, luckily there was no one behind us, it could have been a terrible incident. The car was towed to a BMW dealership in Great Neck, NY and we were told it was either the engine or the timing chain and it was not worth fixing. The car was then towed to my mechanic, who stated there was a technical warning #N20 & N26 regarding the timing issue. Hoping something can be done
I own bmw 528i 2012. These engines are straight up bad. Timing chain failed at 149K miles with no signs of failure. Just driving down the road when suddenly the car just turns off and goes into neutral on its own. I simply pulled over restarted the car to cylinder misfires, car struggling to accelerate, smoke out the exhaust, and a loud rattling sound. I pulled over had the car towed. I had my car taken to a independent shop for repairs and diagnostics and what I got told was absolutley crazy. The timing chain guides broke off the timing chain, went down into the oil pump and those pieces settled into the pump restricting oil from going to the top of the motor causing the timing chain to start slacking and breaking from the top. He also said one of the Camshaft caps also has a crack in it.The car has been parked in my driveway for 6 months because repairing the motor would cost a ton, and putting in a remanafactured motor with labor cost would cost just as much as buying the same car again. BMW had a lawsuit about the N20/N26 but thats only covered upto 100K miles. Considering my car was running good I had no reason too change anything on this car. Oil changes were done almost every 3-5K miles and the car had no sounds no lights on the dash. I tried to claim the SULEV/PZEV Warranty which is covered upto 150K miles and the dealerships either never contacted me back or they just said no. I even contacted the HQ of BMW and they also refused any repair even with SULEV Warranty. BMW knows 100% these motors have a bad timing chain issue and that these timing chains can fail at any moment. What type of motor fails at 150K miles. Im a college student, my dad gave me this car for graduating high school. I maintained my car so much just for it to fail out of no where and the way it failed could have caused someone to crash into me. Im really upset that BMW isnt taking responsibility for whats wrong and wont recall these timing chains or motor no matter the mileage on the car.
Car begin to stall on traffic, drivetrain malfunction light appeared..Took it to BMW DEALER My Fuel Pump replace with new EKP module- Which is the same recall that BMW issued in 2017 which included the Model/year vehicle that i have.
in 2020 the engine started malfunctioning at 76,000 miles. I took it into the BMW dealership to get it inspected and they stated that it was a valve issue and charged replacement. After replacement, the engine lit would come on and I called the representative. He stated that it would need time to reset so I continued driving it. Eventually the light did not come on for some time. A year later in 2021 after driving to work the engine started to stall on my way to work on the highway. I since taken it back to BMW stating that it was less than 10,000 miles since the repair and I'm having engine troubles again. After talking to the BMW service representative, they stated that I will need a new engine because it is now blown. The engine only has 84,000 miles on it and I requested root cause analysis on the engine. After reviewing online, I discovered that this engine is mounted on multiple platforms BMW sold and is known to have issues since 2017 and a lawsuit in 2020, the same year I took my car to the BMW dealership for repairs. They neglected to inform me of the issue with the engine when I first took the car in and put my car back on the road with a faulty engine. Gross negligence by BMW.
The contact owns a 2012 BMW 528xi. The contact stated while driving 80 mph, the vehicle shut-off. The contact pulled over to the side of the roadway. The contact stated that message read "do not stop vehicle, maybe unable to restart; charging error" was displayed. The vehicle was towed to an independent mechanic where it was diagnosed with needing the serpentine belt to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 127,000.
Driving down the street when all of a sudden car says drive train malfunction I was stopped at the light on a one way street on 11/20/2020 when the car just died no warning just shut off wouldn't start couldn't put it in neutral blocked traffic for about 90 minutes before I could get a tow truck to remove my car. I have a 2012 BMW 528xi with about 90K + miles on it I was so scared because it could have happens to me on the highway or in the middle of the street and I would no have been able to get out of harms way.
When turning my car on and while driving on the highway, my car displayed a drivetrain malfunction error. I took the car to my local BMW dealer on August 3, 2020 for service and they diagnosed the car with a computer error. They made a repair to the computer and told me it was fixed. This cost $350. On August 7, I drove from Maryland to South Carolina and received the same drivetrain error message and the oil service light warning came on. We had to add a quart of oil and drive slowly per the drivetrain error message. As soon as I returned to Maryland, I took the car back to BMW of annapolis. They told me that the front end of the engine was gone and that they would need to rebuild the motor including new timing chains, chain tensioner, chain guides, and exhaust vanos unit (a $6000 repair). The car only had 72,000 miles and I had never missed a service appointment. BMW North America offered to pay half of $6000 after being contacted by BMW of annapolis. However, I thought that BMW North America should have paid the entire amount because this is a known problem with the 2012 BMW 528I and I could have had a major accident. In addition, this car has had 2 prior major recalls. I sent BMW North America a formal complaint, but they still only paid $3000.
Warning for chassis stabilization is on, I encountered not being able to accelerate and had the car towed. I was on a main road and I got rear ended immediately after I was not able to accelerate and I had my hazard lights flashing
I was driving on the road and I accelerated a lil bit faster to beat the traffic light and then my car loss power and stalled out and I got stuck in the middle of the bridge and I was causing traffic the power train malfunction and the fuel supply light cam on and the charge battery light came on I try starting it but it wouldn't start and the fuel supply light kept coming on and some wiring problem was going on when trying to start it my tv screen would turn orange and the speedometer where the mph/gas/temperature/and RPM would twitch like some electrical problem
My 2012 528xi has 117K miles on it. While I was on a long road trip, driving on I-95 at 1am on a Friday night, without any weird engine noises or anything out of the norm, the car displayed a warning message that said "drivetrain malfunction" immediately followed by warning "engine oil pressure low" warning. Within a few seconds, the engine shut off and the car told me to pull over safely. Luckily, there was a nice big shoulder and there was no traffic around, so I was able to safely coast to a stop. Had the car towed 100 miles to an independent mechanic, and he said there was no oil pressure, so there was too much friction due to lack of lubrication, which seized the camshaft and caused jumped timing. I've had a lot of "very unusual" (mechanic's words) issues with this car, of course all out of warranty. And now the engine is completely fried. I can spend another $11K to put a brand new engine in there, but the car itself isn't worth $11K anymore. Lots of other people have the same issue. Hasn't been reported to NHTSA but can find it on BMW enthusiast forums (like bimmerfest dot com).
Vehicle messaged me while driving that oil pressure was low. Stopped, and restarted with no issues. Investigated online and discovered that the engine had a well known problem with the timing guides becoming brittle and disintegrating sending parts into the sprockets and the oil sensors. Also chain makes a whining noise if affected. Had the vehicle towed to dealership where the timing chain guides were diagnosed as being the problem. Out of extended warranty (7yr/70K) by one year and 5K miles. BMW knows of the problem and refuses to voluntarily recall affected vehicles. Could result in catastrophic engine failure at highway speeds and result in a serious accident.
I bought a certified BMW and had continuous issues with my engine, constantly refilling the oil, even after service. After taking this to the dealer, I was told that everything was fine and there weren't any issues. All of this finally came to a head-on Sunday, 6/21/2020 when my car finally came to an abrupt stop. After towing, I was told that this is a timing chain issue and would cost me $7,400 which wouldn't necessarily remedy the issue, I heard this could reach towards 15-20K. I find this hard to believe after having only driven this car on avg 8K/year and having roughly 84K miles in total. My experience with BMW has since been painful to say the least since. I've had this towed twice in 2 days, been given an ultimatum on either fixing the vehicle or buying a new one - when asking for a loaner, I was told that I needed contact enterprise and reserve one on my own. I've owned multiple german cars and never had to deal with this level of unprofessionalism.
I had issues with my car while driving and when taken to the dealer for check, they mentioned my timing chain and engine has some issues and needs to be replaced with an estimate of $14000 while the car loan I had on it was $12000. This is ridiculous as we already know BMW 2012 models have engine issues.
My car was having a whining noise and during the diagnosis it was found that the plastic guides within the engine block that keep the timing chain intact is bad. The technician also found that the guibo (aka universal joint) was cracked. From my research on the matter, I read that NHTSA had issued a letter pertaining to other make and model on faulty or poorly designed guibo. I presume that the affected models be investigated and coverage be extended to other lines of BMW. This is the directive from NHTSA I am referring to: Rcak-17V067-6564.pdf rcrit-17V067-9870.pdf my current mileage is only about 55,000 miles and maybe there were other owners who developed this fault within the standard or extended warranty for the product line that was outside this recall. Please investigate and take corrective action.
A D V E R T I S E M E N T S
- Melissa, TX, USA