This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 BMW 535I. The contact stated that while operating the vehicle, the passenger-??s side air bag warning light remain illuminated, indicating a possible failure to the air bag system. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet notified. The failure mileage was 100,000.
The contact owns a 2007 BMW 525I. The contact stated that the air bag warning light was illuminated. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
My car is seeing error lights for the passenger restraint system, and the dealer informed me that I should replace the OC3 mat at a cost of $2021. I see that this part is covered under recall for some similar age 525xi models, so I am unclear why this problem doesn't extend to my vehicle if this is a common problem with these models. Is this under evaluation for a possible future recall?
The contact owns a 2007 BMW 525I. While the vehicle was parked, "passenger restraint system" was displayed across the message board. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the passenger side mat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was excluded from NHTSA campaign number: 13V564000 (air bags). The failure mileage was 131,000.
- Marietta, GA, USA
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Takata recall. The contact owns a 2010 (na) BMW 525I. The contact received notification of NHTSA campaign number: 15V318000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag light illuminated when the vehicle was turned on, and sometimes remained illuminated. The VIN and failure mileage were not provided. Parts distribution disconnect.
The passenger restraint system/air bag warning light came on repeatedly. Took the car to the dealer. They diagnosed problem as needing to replace front seat occupancy mat, OC3. They said my VIN not part of recall #13V564000 so I had to pay labor cost. Dealer paid for part as a courtesy. Contacted BMW North America to request reimbursement for labor. They refused because VIN not part of recall. Approximate mileage 85,000. My VIN should have been included as this is same problem, on same year & model of car as those included in recall.
The air bag warning indicator light came on. Took the car to the dealer and was informed that my VIN is not part of the recall campaign # 13V564000. Tried to contact BMW North America and was told the same thing because the recall is based on VIN number. If it's the same problem, BMW should acknowledged and fix the issue for free. Mileage is approximately 95,000.
The contact owns a 2007 BMW 525xi. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the front seat occupant protection mat needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V564000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
The contact owns a 2007 BMW 525I. The contact stated that air bag sensor light illuminated. The vehicle was taken to the dealer who diagnosed that the front passenger seat occupant detection mat sensor was faulty. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not listed under recall NHTSA campaign number: 13V564000 (air bags). The failure mileage was 97,000.
Passenger restraint failure warning came up on my 2007 525I. This has been a problem on previous models but after taking my vehicle into the dealership they informed me it would not be covered and would cost me roughly $2000 to repair. This is a severe safety issue as nobody can ride in the passenger seat. This should be covered with the other vehicles.
The contact owns a 2007 BMW 525I. The contact stated she received a notification for NHTSA campaign number: 13V564000 (air bags). The contact mentioned that the manufacturer had exceeded the reasonable amount of time for repair. The contact had attempted several time to contact the dealer in regards to the recall. The dealer stated the part was not available for repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.
The contact owns a 2007 BMW 525I. The contact stated that the recall notice for NHTSA campaign number 13V564000 (air bags) was received in January 2014 indicating that the parts would be available in March of 2014. The contact had notified the manufacturer several times in reference to parts availability only to be informed that parts were still not available. The vehicle had not exhibited the failure.
I want to express my disappointment at the lack of urgency shown by BMW in addressing my concerns with regards to the recall issued due to malfunctioning of the front air bag seat occupancy sensor mat. My car had this problem in mid Dec 2013, just before the recall notice was issued. Since this malfunction was safety related, I rushed to get the car repaired immediately. My local BMW dealer did not have the sensor module available; therefore, I had to get the repair done from the certified BMW service professional where I incurred an expense of $851.84. I have been following up with BMW since January to get paid for this repair and have made repeated calls (on dates 3/26, 4/15, 6/9) but every time I get told that I have to wait to get this payment. Unfortunately, I have run out of patience. How can you make your loyal customers go through this disgraceful "run around?" when I purchased a BMW, I signed for high levels of quality and customer service. The company has failed me on both counts. I have lost patience and want everyone to know about this sub par service provided by BMW.
The contact owns a 2007 BMW 5 series. The contact stated that she received a recall notification for NHTSA campaign id number: 13V5640200 (air bags). The dealer informed contact that the part was unavailable for the repair. The manufacturer was not notified about the part being unavailable. The contact did not experience a failure.
I had an on & off issue since last week of this year about the airbag & seatbelt warning being illuminated on the dashboard & overhead console of my 2007 BMW 530 xi. It will stay on for a while as I start the car but will turn off by itself after driving a few miles. Now since last week the warning light stays on. The idrive screen shows " pass. Restraints system fault in passenger-restraints system affecting the airbag, belt tensioner or belt-force limiter. Continue to wear the seatbelt. Have the system checked by BMW service center". I did some research online about this issue & found out that there is recall NHTSA campaign number: 13V564000. I called BMW of tenafly and informed them about the issue I'm having on my vehicle but I was told that the VIN# of my car is not associated with the recall even though it falls into the same category of make, model & year of vehicles being recalled with the same problem. This is a very serious defect and definitely a safety concern that needs to be addressed.
The contact owns a 2007 BMW 525I. The contact stated that the passenger side air bag indicator illuminated in the vehicle. The contact received NHTSA campaign notice: 13V564000. The vehicle was included in the recall, but was not taken to a dealer or a local mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,000.
The contact owns a 2007 BMW 525I. The contact stated that the passenger side air bag failed. The air bag warning light remained illuminated and would sporadically flash on and off. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The manufacturer advised the VIN was not included in NHTSA campaign number 13V564000 (air bags) the failure mileage was 70,000. Updated 06/10/14
Hello, my 2007 BMW 525xi has an error with the airbags and passenger restraint system. I was told there is a recall but BMW says I don't have one currently my airbags will not deploy in the case of an accident and BMW does not want to cover. Please help. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Austin, TX, USA