The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights illuminated prior to the vehicle abruptly stalling. The vehicle was able to be restarted shortly before the failure recurred. The vehicle was towed to the local dealer. The dealer was made aware of the failure and diagnosed the vehicle as engine failure and having fragments in the oil but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000. VIN tool confirms parts not available.

- Tecumseh, MI, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tucson, AZ, USA

The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed or stopped, the vehicle started jerking. The service engine warning light was illuminated. Additionally, the vehicle lost power. The vehicle was taken to an independent mechanic, who informed the contact that there was a leak from the oil filter housing. There was a winding noise detected. The vehicle was taken to the local dealer, who informed the contact about the repair for the engine. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 113,589.

- Cincinnati, OH, USA

See attached document for complaint

- Lake Oswego, OR, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Waukegan, IL, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while at a complete stop at a traffic light, the engine made an abnormal rattling sound. The contact stated that he continued driving; however, the vehicle stalled. The contact was able to coast the vehicle to a bank. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the VANOS bolts had fractured. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000. VIN tool confirms parts not available.

- Coila, MS, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle stalled and failed to restart. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

- Los Angeles, CA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Roswell, GA, USA

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 35 MPH the vehicle began to make an abnormal grinding noise from the engine compartment. The contact stated that the "check engine" light illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact that the vehicle had a recall associated to the VIN for the engine. The independent mechanic advised that the vehicle was under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact called a local dealer and was advised that the parts were not available. The vehicle was not repaired. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

- Santa Rosa, CA, USA

The contact owns a 2011 BMW 328I. The contact stated while the vehicle was idling, there was an abnormal noise coming from under the hood. In addition, the vehicle failed to maintain engine power, while driving at various speeds. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 179,000. VIN tool confirms parts not available.

- Pendergrass, GA, USA

The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lanesborough, MA, USA

The contact owns a 2011 BMW 328I. The contact stated that while driving at approximately 40 MPH, he observed a tumbling noise emanating from the engine compartment. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Rehoboth Beach, DE, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pittsburgh, PA, USA

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plymouth, MA, USA

The contact owned a 2011 BMW 328i x Drive. The contact stated her son was driving home from a friend's house and refueling the vehicle. The contact stated when the son parked the vehicle at the residence, the son noticed smoke was coming from the front of the vehicle. No warning lights were illuminated. The son attempted to open the hood of the vehicle but saw flames coming from the front hood of the vehicle. The fire was extinguished by the fire department. A report was filed by the fire department. No one was injured during the fire and the vehicle was destroyed. The contact referenced NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) as a possible solution. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000

- Mt Airy, NC, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was shaking and vibrating while accelerating and the "Service Vehicle" warning light was displayed. The failure mileage was 120,000. VIN tool confirms parts not available.

- Pearland, TX, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was taken for routine service and was advised by the dealer not to drive the vehicle due to an issue with engine. The contact stated that he received the recall notice several months after he was advised by the dealer not to drive the vehicle. The contact called the manufacturer and was advised that parts were not yet available. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

- Clayton, NC, USA

The contact's friend owns a 2011 BMW 328I. The contact stated that while his friend was driving at an undisclosed speed, she heard an abnormal rattling sound emanating from the engine compartment. The driver was able to pull to the shoulder of the roadway to turn the vehicle off, after which the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the four VANOS camshaft timing bolts. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and the VIN was included, but the parts were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 204,000.

- Smyrna, GA, USA

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Norfolk, VA, USA

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, he smelled a burning odor in the interior of the vehicle. After a visual inspection, the contact observed an oil leak and smoke emanating from underneath the vehicle and surmised that that was the reason the vehicle seemed to be consuming oil abnormally quickly. The contact also stated that during the winter months, the vehicle intermittently failed to start. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the camshaft timing bolts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 187,000.

- Washington, DC, USA