This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The recall for the failed Vanos bolts has been issued for over half a year, and no remedy is available. It does not make sense to wait this long for an engine fix recall. Before the remedy is available, some BMW owners have even experienced engine failure due to the Vanos bolts issue, but there is no compensation. Please put pressure on them to address this recall in a timely manner. Thank you!
My 2010 BMW is under Recall 23V707 for vanos bolt replacement since October 2023. The check engine light is now on, and the dealer still (May 10, 2023) reports that BMW North America has not sent out replacement bolts. Six months seems like a long time for BMW to not be able to find new bolts and Valve Gasket Covers for the affected vehicles.
My wife was driving on the highway when the engine suddenly stalled on her. She had never been through this situation and had no idea what to do. She tried to turn it back on but it would not start. She was frightened, the vehicle was partially on the slow lane and on the shoulder. She turned on the emergency blinkers and immediately called me freaking out, I told her to compose herself, watch her surroundings, to get away from the vehicle and closer to the shoulder. The fact that this happened out of nowhere in the middle of the highway put my wife and others in danger. Luckily she reacted quickly and started making her way towards the shoulder on the right. This could've caused an accident, injuries or even death. A good samaritan stopped and helped her move the bmw out of the lane and into the shoulder. The reason why this occurred to the vehicle is because of the Vanos timing chain assembly. I had Christian Brothers Automotive diagnose a check engine light and a noise that was coming from the engine on March [XXX]. They warned me that this could've happened and to take it to the dealer because it has an open recall on it. I called the bmw dealership and told me they couldn't do anything about it because they did not have a remedy at this time. We knew it was a risk but it's the only car she has to use to work. She strictly used it just for work for that same reason. After it broke down, I got it towed to my house and had an independent mechanic diagnose the issue and he confirmed as well that it was the Vanos timing chain assembly. I towed it to my nearest BMW dealership and told them the situation and about the recall. They said they will diagnose it and look into the recall. We just really need this fixed as soon as possible. Right now I'm having to drop her off at work and she has to find an Uber back home because I'm still working. I'm hoping that with this report, it will help me and others get the problem fixed that we desperately need. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
Remedy is still unavailable. NHTSA released recall in October 2023 and BMW notified me of the recall in December 2023. It has been 6 months since the initial recall without remedy which I consider to be an unreasonable period of time. I am concerned that this issue could cause an accident as stated in the recall notice.
My vehicles check engine light came on, and the car started to misfire and idle hard when driving. Jack Furrier Tire and Auto ran the code, and it came back with peoblems with the cam shaft. I brought it to BMW, and VANOS bolt (recall) code was confirmed, but they told me it was a problem with internal piece missing from the oil filter. I asked if the car was safe to drive, and they confirmed and also told me the car is having other mechanical issues I should be aware of. The service agent described possible future problems with transmission and told me that there was no remedy available for recall yet, so I need to wait. I paid to have oil filter replaced. A week later, I was driving myself to work and my daughter to daycare when the car began to stall out and misfire in traffic. After bringing it back to the dealership, they replaced 1 spark plug free of charge and advised me that the car was coming back with other codes. I addressed the safety risk and the continued mechanical breakdown of the car systems if I continued driving it, and I was encouraged to trade the vehicle somewhere. I will attach an email I sent detailing further frustration I have experienced with BMW. After speaking with customer relations, I received the same reply, which is yes, there is a safety risk it is minimal and unfortuanly, there is no remedy available yet. The following was my reply when asked to complete customer survey: I am getting no help with a car that has a recall on it and being told the exact thing at every level I have presented my legtimate concerns. With no viable or reasonable options. I basically have to continue driving my car and risk car further breaking down and put my family's safety at risk with hope that "it's low probabilty". Somehow, these are my only options on a vehicle with a recall.
- Tucson, AZ, USA
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Approximately, a year ago I took my vehicle to the BWM dealership in Columbus, GA due to a burning smell. The vehicle was making a strange metal on metal noise. I could not figure where the noise was coming from. The check engine light appeared while the constantly would cut off while driving on the highway and idling at red lights and stop signs. At times the vehicle was hesitant to start. After examining my vehicle, the BWM dealership of Columbus, GA told me that they did not see anything wrong and returned the car to me. I have called several times complaining about the same issue. Today, on January 18, 2024, I called with safety recall information and was told that the part is not in, and the remedy is unavailable. This has been going on now for over a year which means I haven't been able to drive my car for a year. Can someone please help?
I been searching for this problem for a while and found that the problem is related to Vanos bolts, my car was not included into the BMW recall and is suffering for loose of broken Vanos Adjusters Bolts, Codes I am getting are 2A7A and 2A87 and the car goes into emergency mode. 2A7A - DME - Variable Camshaft Timing Control, Exhaust, Cold Start 2A87 - DME - Exhaust Vanos, Mechanism There is something you can do about it? Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Thanks Yuberth Mendoza
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his girlfriend was driving 45 MPH, the contact heard a whistling sound coming from the engine compartment with an engine misfire. The contact's girlfriend drove the vehicle to a nearby parking lot and turned the vehicle off. The vehicle was then driven to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,794.
2010 328i bmw That I own. Vehicle will not start. I had to leave it where it sits as we speak at my baby mamas apartment complex in Lacey Washington. Very dangerous and strong smell a burning smell I am finally after getting the trunk open come to find out that my battery was more than just -??smoldering-?? and the positive terminal was melted all the way to the point where we panic and I had to disconnect it because it was red hot actually the bolts are melted together im sure and probably won-??t be coming apart. I had to leave my key in the ignition and I left the car there after speaking to the apartment complex managers asking them not to do it. I-??ve been trying to contact the BMW dealer and ask them what my next step is and getting it fixed as there is an active Recall on it because of the PCV valve not being up to specifications and could cause a short and -??an extremely rare cases can you catch fire. Which unfortunately happen to be my luck. The car is still in Lacey Washington and I don-??t know whether to get it towed to the dealer in Tacoma Washington being that the guy on the phone was a complete a******* and told me to not get it towed there that they-??re just going to get it towed out of there. At this point I do not know what to do but I need help in expressing the amount of Beyond safe and liability on this recall through BMW
The car is experiencing rough idles and an imbalance in the overall performance. The PCV valve is not allowing enough air to return to the combustion chamber, creating a rough idle as the levels are imbalanced. It-??s also causing a lean air to fuel mixture, oil leaks and increased fuel consumption. The PCV valve hoses became blocked by built-up moisture causing high pressure to be built up in the engine crankcase. The only way for this high pressure to escape is up through the cylinders and out of the gaskets, thus causing the gaskets to lose their seals. Oil is now able to leak out of the gaskets because the seal has been ruptured. I-??ve already spent thousands of dollars on services including gasket changes.
1.) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: My motor/engine gave out on me. No the vehicle is not available due to the fact that it was towed and too expensive for me to take out of the impound. My vehicle was then taken from me since I couldn-??t pay to have it taken out ! 2.) How was your safety or the safety of others put at risk? ANSWER: I was put at risk by being broken down on the side of the turnpike/highway in my state for over an hour without a cell phone to call for help. I had no choice but to accept a ride from a stranger, putting my life at jeopardy for a second time 3.) Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: Im not familiar with the details of this question. But yes the dealer was made aware 4.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" ANSWER: The car was brought to a bmw dealership where nothing was done to resolve the problem Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" ANSWER: YES
- Engine timing bolts loosened and sheered off. - Car stalled while running. - Other Vehicles (BMW 328i 2010) have recalls on bolts, mine VIN was not selected for recall. - manufacturer checked and flagged previous recall from 2014. - Vehicle performance effected.
Had my car checked at the dealer to confirm PCV heater issue (22V-119) after smelling burning plastic while driving in cold weather. I was told nothing was wrong and I need several different repairs totaling nearly $2000. Car overheated with a failed water pump days later. Dealer is outright refusing to provide any resolution outside of paying out of pocket for towing, repair, and rental.
The car overheating due to the pcv valve heater core. Causing severe damage to my engine. Good have put me in danger. BMW should have taken care of this a long time ago if there was a issue with it. Now my car is damaged and undrivable. I need a new engine. It could have caught fire.
BMW of North America, llc (BMW) is recalling certain 2009 328I and 328xi, 2009-2011 335D, 2008-2012 M3 coupe and M3 convertible, and 2008-2011 M3 sedan vehicles. The connection of the positive battery cable at the fuse box terminal may degrade, resulting in an intermittent loss of electrical power. Consequence: A loss of electrical power can cause the vehicle to stall, increasing the risk of a crash.
I was slowing to a stop in rush hour traffic, went to brake and the engine revved up to 300 rpms and lurched forward, almost hitting the car in front of me. Traffic was crawling so I was only going about 20 mph before I was about to make a complete stop.
Occasional rattle noise at the front end of the running motion engine followed by surge power and error code 2A87 and 2A7A vanos related dtc. Vehicle then become rough idled.
Found a broken bolt of the intake cylinder head, was broke without any reason. I not the only one, found this video. Https://www.youtube.com/watch?V=A7hizib96pq there are 3 more bolts inside the cylinder head that can cause serious damage on the engine if broken.
A D V E R T I S E M E N T S
- Cupertino, CA, USA