This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Unknown/ Had recall on pcv heater control valve done by authorized BMW DEALER about 2 weeks ago. On date May 5 2023 Parked car, shut of engine, a smell of plastic and smoke started coming from hood area, flames erupted right away. Total loss
Received written Safety Recall Notice from BMW April 2022. To date, no more contact from BMW, and the NHSTA website has no update about a repair. This has been 8 months with no repair or resolution.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the recall was repaired however, while driving approximately 20 MPH, the contact heard a sharp whistling sound coming from the engine. The service engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the valve cover needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,161.
The contact owns a 2009 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated on 8/2/2022 while parking at a gas station, he started to smell smoke. The contact stated no warning light was illuminated. The contact stated he inspected under the hood but did not locate where the smoke was coming from. The contact stated while walking away from the vehicle, he saw smoke exiting the rear of the vehicle, but was unable to open the trunk. The contact called the fire department to open the rear trunk with a crowbar and they were able to extinguish the fire. The police also arrived at the scene. The contact was unaware if any police or fire reports were filed. The contact stated no one was injured or sought medical attention. The vehicle was not drivable. The contact towed the vehicle to a junkyard. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was also associated to NHTSA Campaign Number: 17V676000 (Electrical System). The manufacturer had not been informed of the failure. The failure mileage was approximately 134,000.
I'm just receiving the recall letter this April 2022. I've called BMW twice for the repair and it's still unavailable. I experienced the issue already 2 months after purchasing my car from carmaxx in June 2020 but believed I had it repaired by puschasing a new radiator, coils, water pump and thermostat. I would like for BMW to check and change the corrected part out. I was on the freeway out of town when the vehicle started to smoke without warning with me coasting it off the freeway and nothing popped up on screen then had to have it towed home.
- Fresno, CA, USA
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Not a particular incident, but this recall has been active for a little more then two months. While also my car has been affected since Fall of 2021. Not once have BMW even reached out or provide any type of consultation of maybe having a rental car for the time being, or simply buy back the car or something along those sorts.
I am filing a complaint based on the recalls for my vehicle. There are two recalls with no solutions. My car has not been functional in over 6 months. I have called BMW and they have offered me no solutions. I want to receive compensation so I can be done with this vehicle and get one that I can actually drive.
The vehicle hasbeen over heating, my 18 year old son, uses this car for transportation to his school, we are very afraid something can hapen, at this point we need BMW to fix the problem. We are stressing about this problem, every day.
The contact owns a 2009 BMW 328i. The contact stated while driving 35 MPH, the vehicle went into limp mode and the engine overheated. The contact stated that several unknown warning lights were illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact then towed the vehicle to the local dealer, where it was diagnosed with needing a wiring harness replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the water pump and the radiator needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact had the vehicle repaired for a second time however, the vehicle continued to experience the failure. The manufacturer had not been informed of the failure. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. VIN tool confirms parts not available. The failure mileage was unknown.
Recall for PCV valve (NHTSA 17V683) has been outstanding since Oct 2017. I received a letter July 2021 from BMW saying I needed to urgently have this repaired and could lead to a fire. It said parts and remedy are available. Went to BMW dealer 3/8/22 and the dealership is telling me that the system tells them there is no fix available for this recall. (Service agent: Yordano Rios Reyes, and Service center Manager: Mike) I told them I was experiencing an active issue with my car related to the PCV valve (excessive vacuum leading to erratic RPM, loud whistling, and stalls). They said their is nothing they can do, so they are telling me I should drive around with an active safety issue.
The contact owns a 2009 BMW 3281. The contact stated while driving 20 mph, the vehicle abruptly loss motive power and stalled. The contact sated the check engine warning light illuminated after the failure. The vehicle was towed to an independent mechanic that performed a diagnostic test and found that oil had spilled onto the eccentric shaft sensor and caused the engine to fail. The contact stated that the manufacturer provided a tsb-10076476-5448 eccentric shaft sensor. The manufacturer was contacted and informed of the failure. The vehicle was not repaired. The failure mileage was 79,000.
Vehicle needs an airbag replacement, and two electrical components fixed. One of those electrical components may lead to the car overheating which is extremely dangerous and a fire hazard. I have called the BMW roseville, ca dealership multiple times and they do not answer. I am concerned because I commute for work and I also drive around my pregnant wife and my 5 year old daughter.
I have had to replace 2 ignition coils in less than a year. #1. was told by warrenty co that there is also a tsb (technical service bulletin) from BMW recognizing a problem with the brand of coils (Bosch) that were installed from the factory, & they want shops to replace them with an upgraded brand (delphi). There is obviously a problem with these ignition coils. Who is responsible to pay for changing them out?
The contact owns a 2009 BMW 328I. The contact stated that the engine stalled without warning. While driving 55 to 60 mph, the vehicle was towed to the contact's home. An independent mechanic came out to inspect the vehicle and was able to start the engine. The mechanic located a leak at the top of the radiator hose. The mechanic replaced the radiator hose, but the failure recurred on July 20, 2019 while driving 60 mph. The vehicle was driven to long beach BMW (1660 East spring street, signal hill, ca 90755, (562-427-5494) to have a diagnostic performed. The results of the test were unknown. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 112,000.
My situation is power supply related, my headlights and part of my cluster display cash board began flickering, making an electrical noise and with the switch on off possition the lights did not want to tuirno off. I notice this on around June of 2018, I was driving on my way home from eating pizza, smell something like burn plastic, I asked my wife do you smell something like burn rubber", she said yes but were is it coming from", I paid not much mind to this later when I got home I smelled it again, lfelt the car some what hot but the samel was not strong so I paid no min, after a few weeks I had to change a water hose then another water hose, the when I tuern the car off the lights on the car and the triangle hazard light did not want to turn off even with the light switch on the of possition. My 2009 328I BMW was left at the autorized BMW service center in guaynabo, P.R. on the 18th of augost 2018 and is still at this service station but always come with an excuse to what the problem is, I know its recall related because its an electrical situation but the advisor at the servicice center always says its not recall related, at first they said they fixed the light probnlem but the noise continiued and that the noise came from the radios amplifier, then they said it came from tyhe cars fuse box, noe they say its the cars cas but tha this is not recall related, I told them that if this cas is the codified key entry that this should be recal;L related because its a power supply component and thats an electrical part so its recall related, they said its not related but that they have sent for the part and would be arriving on the 2ed of November of 2018 and they will inform me when the part arrives and that they are going to pay for the part and the service.
My car has been having serious issues. Over heating, smoking uncontrollably, unable to use air/ heat conditioning due to toxic smoke coming through vent. Lights signal, check engine light, and brake light will not turn off. I fear for my life and have been car pulling due to my car issues. I feel as though, my car is at risk of catching on fire. The car has even shut off 5 times due to the excessive smoke. In was told by mechanic that I would only need to pressure wash the engine and it should be fine. I have had to pull over by the highway. I have wasted several dollars due to this matter with my car. Its pains me deeply that I'm having these issues with my car. I have worked very hard to get it. I'm at a loss for words with this matter.
Recall # 17V676, 17V683 it has been nearly a year and I'm still unable to make repair appointment with BMW dealer for reason of parts unavailable. My air conditioning system couldn't keep car cool enough as heat from the engine is high.
The contact owns a 2009 BMW 328. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not notify a dealer. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
In November 2017 I received two (2) recall notices for my 2009 BMW 328I. I was advised that the blower motor wiring (recall campaign # 17V-676) and PCV valve heater (recall campaign # 17V-676) were defective. I was further notified that no remedy for either defect was available at that time. It is now September 2018. I have contacted BMW and been advised that at this time a remedy remains unavailable. I am considering selling or trading in my vehicle but because this recall has not yet been completed my resale price may be lowered. If two (2) recall repairs have not been performed 10 months after a recall notice has been issued, why bother issuing the recall notice in November 2017 if it is for any other purpose than bureaucratic paper shuffling for BMW to claim to the NHTSA that BMW is going to fix a defect while actually doing nothing to remedy the defect?
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling), 17V676000 (electrical system), and 13V044000(electrical system). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autogermana BMW (located at 298 avendia carlos E. chardon, san juan, puerto rico) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Wilmington, DE, USA