This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). A dealer was not made aware of the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 BMW 328I. The contact received recall notices for NHTSA campaign numbers: 13V044000 (electrical system), 17V676000 (electrical system), and 17V683000 (engine and engine cooling). In addition, the contact stated that various unknown warning indicators illuminated and the lighting for the instrument panel gauges flickered. An unknown BMW dealer was contacted and stated that parts were unavailable. The dealer provided a loaner vehicle from a rental facility for over two weeks. The vehicle was not repaired. The manufacturer was notified. The failure mileage was not available. VIN tool confirms parts not available. Consumer stated the fuse box has problems now and not available updated 11/26/18
Takata recall. This is the second time ive had to file a complaint. My car keeps dying in the middle of the road while I'm driving just randomly. It gives no warning or anything I can't drive my car in the heat or at night. I've been to the BMW dealership here and it's been 6months and they still don't have the recall parts. It's a very serious safety issue please contact me soon
I was driving on a busy highway between 70-80 mph. The engine stalled and I was unable to press the gas. I managed to get the car off on an exit due to momentum. After sitting in a parking lot for 30 minutes, the car cranked back up without any issue. The stalling issue has occurred twice.
- Raleigh, NC, USA
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The contact owned a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system). While driving unknown speeds, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to the contact's residence. The contact was able to start the vehicle after two days. The vehicle was taken to BMW of dallas (6200 lemmon ave, dallas, tx 75209, (972) 763-5528) where the contact was informed that the parts were not available and were on backorder. The dealer was unable to duplicate the failure, but diagnosed that the sensor package needed to be replaced and oil was leaking from the gasket. The contact was unaware if the vehicle was repaired because it was sold to an independent mechanic. The manufacturer was notified and did not assist. The failure mileage was 132,000. VIN tool confirms parts not available.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact called BMW of atlantic city at 609-568-9200 (6037 E black horse pike, egg harbor township, NJ 08234) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The contact stated that the parts were not available within a reasonable time frame to schedule the recall repairs. The dealer (union park BMW, 1900 Pennsylvania ave, wilmington, de 19806, (866) 455-4444) confirmed part unavailability and did not know when they would be supplied from the manufacturer. The manufacturer was notified. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall: Just cant believe my car just went dead while driving. There have been issues with the fuel pump but nobody is making people aware of this so it can get fixed.it was really scary. Belt tensioner was replaced from BMW in 2014. Then belt tensioner goes bad again in 2016. Steering super tight, just replaced power steering pump 10 months ago..
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the notice stated that the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a safety recall from BMW in 11/17 for a blower motor wiring. I called my BMW dealer today, and they say they still don't have the parts to fix this. Why does it take over 6 mos to fix a recall?
I began experiencing trouble with my 2009 BMW 328I sedan as early as January 2017. The air conditioner would sometimes go on and at other times it wouldn't go off.I was experiencing the same problems with the heater. Shortly after my car began to overheat and stall out.it would hold back until I was in 4th gear, if I even made it that far before dying out. It began to sound like a old VW. L reached out to my local BMW service dept. For repairs. I was told that the problems my vehicle was having, .was not under recall by BMW at that time. And that any repairs done to my vehicle would have to come out of pocket. At the time it wasn't an option. I had the repairs done at a local independent auto repair shop.11 months later I began experiencing the exact same problems all over again. Since February 2018 I have been reaching out for assistance to repair my vehicle defects which are now under recall by BMW, with no success. I've attached an outlined history of my contact with BMW customer relations.my vehicle remains stationary at my place of residences, awaiting a phone approval by BMW customer relations to BMW roadside assistance.for towing.
The contact owns a 2009 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Concours motors in milwaukee, Wisconsin 53209 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Peake BMW (2630 veterans memorial blvd, kenner, la 70062, (504) 469-6165) was contacted and confirmed that the part was not yet available. The manufacturer was also notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2009 BMW 328I. Shortly after parking and exiting the vehicle, the contact was informed that a fire started under the hood. The flames entered the vehicle and caused catastrophic damage. A fire inspector extinguished the flames and determined that there was an electrical failure that caused the fire, which originated on the driver's side. The vehicle was destroyed and towed from the scene. The dealer (BMW of bloomfield, 425 bloomfield ave, bloomfield, NJ 07003, (973) 233-5147) serviced the vehicle in January of 2018 and made no mention of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The contact was uncertain if the recalls were associated with the failure. The dealer and manufacturer were not notified. The VIN and failure mileage were not available.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of crystal lake (360 N, state rte 31, crystal lake, il) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 BMW 3281. While the vehicle was idling, smoke and flames emerged from the hood. The air bags did not deploy. The driver sustained injuries to the shoulder and knees; however, medical attention was not provided. A police report was not filed. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called brian harris BMW (12336 airline hwy, baton rouge, la 70817) and was informed that the part was unavailable and he would have to pay for the repairs. The manufacturer was contacted and the contact filed a complaint. The VIN was invalid. The contact had not experienced a failure.
I had to replace the positive crankcase ventilation PCV valve heater and harness in April of 2017 because it melted. This cost me $3000 at patrick BMW in schaumburg, il. I later found out that there is a recal # 17V-683 concerning this. I never received a letter from BMW about the recall. However, I'm looking to get reimbursed for my out of pocket charges. When I took my car to the closest dealer, I was told I had to wait to receive the reimbursement. Therefore, I'd like to file a complaint. In addition, I smell a burnt smell from time to time. I know there is a blower motor recall as well. I've experienced problems with the blower motor on my car since the first year of owning it. When I asked the dealer about the smell - I was told there were no signs of a burning smell. I'm concerned because the smell is not constant only on occasion. My fear is my car will catch on fire and cause damage to me or my property. Please tell me my rights concerning filing a claim on both recalls. One for reimbursement and the other for replacing the blower motor.
A D V E R T I S E M E N T S
- Washington, DC, USA