This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car will not stop over heating and cuts off when in the middle of the highway when I was going 65 mph I almost wasn't able to make it off the road because I didn't have any power steering when it cut off. I have had the thermostat water pump radiator N hoses and reservoir replaced. And the car still over heats there is a open recall on the car and the dealer hasn't informed me when I can bring it in to be serviced.
When driving 40 to 45 mph on a city street vehicle displays moderate overheat warning and within minutes displays high temperature overheat warning and goes into failsafe mode which make the car come to a halt. This could cause a dangerous situation in a busy highway. And air flow controller for the heating system doesn't blow hot air.
I received notice of a potential airbag recall for my car. When I went to airbagrecall.com website and entered my car info. I was given 2 recalls (not the airbag) that were issues in October. (pvc valve heater; blower motor wiring) it has already been 3 months since the recalls were issues and when I called to schedule an appt to have them resolved. I was told parts would not be available for 2-6 months. I consider 5-9 months to get safety issues on my car resolved unreasonable. The manufacturer obviously knew about the problem before the recall was even issued. They have had ample time to identify the quantity needed and ramp up production!
Blower motor : this recall involves the wiring for the system, known as a blower-motor, that controls air flow for the heating and air conditioning system. Over time, the connection between the wiring and this system could deteriorate and, in rare cases, could lead to overheating. BMW has instructed people with theses vehicles to avoid parking in their garage due to potential fire risks. PCV valve: This recall involves an engine component known as the positive crankcase ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications. Over time, it could deteriorate and, in rare cases, could lead to overheating. Notification of recall occurred 10/25/2017, as of January 23, 2018. BMW still has no remedy or anticipated date for completing needed repairs.
The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (orange county BMW, 101 maher ln, harriman, NY 10926) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-525-7417 and made aware of the failure. The manufacturer stated that they would call back. A case number was provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Middletown, NY, USA
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The contact owns a 2007 BMW 328I. The contact stated that smoke appeared under the hood and the vehicle was hesitant to operate. The battery was replaced, but the failure continued. The vehicle was included in NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The dealer (BMW of mobile, 3025 government blvd, mobile, al 36606, (251) 476-2550) indicated that the remedy and parts were unavailable and may not be available for over six months. The dealer stated that a loaner vehicle was not an option. The manufacturer was notified. The failure progressed to the point that the dealer stated that the starter and drive belt tensioner needed to be replaced. The vehicle was towed to the dealer and the contact was awaiting the diagnosis. The failure mileage was not available. VIN tool confirms parts not available.
The contact owns a 2007 BMW 328xi. While stationary, the vehicle overheated without warning and smoke appeared from the engine compartment. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling) prior to the failure. The dealer and manufacturer were not notified. The failure mileage was approximately 82,000.
The contact owns a 2007 BMW 328I. Upon starting the vehicle, the contact noticed smoke under the hood. The contact turned off the ignition and restarted the vehicle. The smoke cleared and he continued to drive the vehicle. Intermittently, the contact detected a burning plastic odor coming from the vents. There were no warning indicators illuminated. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. Approximately one year ago, the check engine indicator illuminated and the vehicle shook. The vehicle was not taken to be diagnosed or repaired. The vehicle failed to start and was towed to an independent mechanic where it was diagnosed with a starter, valve cover, and ignition malfunction. The vehicle was repaired. The manufacturer was not made aware of the failures. The failure mileage was 117,000.
Takata recall the first complaint is that I am afraid to drive or allow anyone to drive a car with this airbag recall which has in some cases resulted in serious injuries or death. The car is thus parked in the garage while the dealer tells me they can't get the car in for repairs for 6 weeks at least which is unacceptable. Secondly, there are two additiona recalls that have no "fix" at this point which could also result in serious injury or death. I am at a loss for what to do with this vehicle. It is a hazard and completely useless for the purpose for which it was intended. The two additional recalls are both fire hazards and are not correctable at this juncture. This is unacceptable.
The contact owns a 2007 BMW 328xi. While driving 25 mph, the engine shook and smoke appeared under the hood and the muffler. The check engine indicator illuminated. The contact drove the vehicle to BMW of freehold (4225 U.S. 9, freehold, NJ, 07728) where it was diagnosed that the PCV valve heater needed to be replaced. The vehicle was not repaired due to the cost of the repair. The vehicle was included in NHTSA campaign number: 17V683000 (engine), but the parts were unavailable. The manufacturer confirmed that the dealer could repair the vehicle at the contact's expense. When the remedy and parts become available, the contact could be reimbursed. The failure mileage was approximately 77,366. VIN tool confirms parts not available.
The contact's daughter owns a 2007 BMW 328xi. On two occasions, while driving, the vehicle stalled. On one occasion, the engine overheated. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 17V676000 (electrical system). The parts to do the repair were unavailable. The dealer was not contacted. The manufacturer was notified of the failure and did not assist. The contact was informed of NHTSA campaign number: 17V683000 (engine and engine cooling). The recall was expected to begin on December 18, 2017. The failure mileage was unavailable.
The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Honda BMW of champaign, 100 burwash ave, savoy, il 61874) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-525-7417 and asked the contact to take the vehicle to the dealer. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/27/18
On November 19, 2017, I was traveled from nyc to lowell, MA. The car experienced of excessive vibration and raddling noise from right front passenger side. I investigated the raddling and vibration issue found that front right engine mount bolts all three bolts snapped without warning. The bolts found to be an aluminum bolts. I believe this bolts should not be an aluminum, because there are a lot of force in this location. I believe an engine mounts should not be allowed with aluminum. I could of getting kill if not knowing to look for and the car could crush since one side of the engine bolts snapped. This is a serious safety concern.
Vehicle completely shut down while driving on the ramp to enter a highway and service engine soon light came up. The engine has only 42000 miles. Took it to BMW and was told that the vanos system needs to be repaired because the bolts probably came off. A recall is in place for exactly the same issue for other 3 series, but my VIN is not included in the recall and BMW is not covering the repair. What is the process for a vehicle to be included on a recall given that is the exact same issue?
Power steering pulley comes into contact of axle carrier, it's a clear design flaw and this car hasn't had much research and development done, the company knowingly put an unsafe beta car on the market. My belt broke because of the pulley to frame contact and stalled on the 405 freeway and ended up getting injured when the car was rear ended at 60mph. There is a service bulletin within BMW's system describing this issue and they want consumers to pay out of pocket for repairs. I spoke to corporate and they have given me the cold shoulder so far. My mission is to get this escalated to a recall before someone gets seriously hurt.
I went in to have a routine oil change and was told to have a brake flush by the dealership. After leaving dealership I started experiencing problems with steering and brakes. They informed me to bring car back in to rectify the issue. As I was driving on the highway the brake system on the vehicle completely failed and the car has now become inoperable. They are refusing to fix it stating that the issue has nothing to do with the oil change and brake flush but would most likely be a persistent valve issues with this car. The car has two recalls in the past week and yet the dealership refuses to do anything about it. This car is unsafe to drive as I almost got into an accident on md 495 heading toward silver spring. I have tried to work directly with BMW of silver spring and BMW of North America and they are refusing to address the issue.
2 complaints: 1st complaint addresses "takata recall" dated Feb. 5, 2016 recall campaign no.16V-071 driver's front air bag. Service center "otto's" in West chester, pa still has not received the parts going on 2yrs. * 2nd complaint engine shut off while driving (55mph) on a busy interstate highway during heavy traffic with no warning the engine just shut off- no power!. it was a humid summer (July) morning BMW fault could have killed many, a very dangerous public safety hazard. I was stranded for hours unable to drive BMW. *adding insult to injury the high humidity could have set-off the airbag fault unresolved by BMW 18 months & counting. Otto's service center wanted almost $4K to repair plus an additional hefty sum under advisement for repairs to repair the work they completed less than a year ago (>$3K) for engine leaking oil - car over-heating
Engine oil leak.( gasket, valve) the dealer states car is leaking engine oil from all type of gaskets and asking $2800 for fix(actually replacement). This car was well maintained and serviced.also, owner never touch beneath engine. BMW should fix or recall this. The leak might create fire as per BMW dealer and certified service center.
A D V E R T I S E M E N T S
- North Augusta, SC, USA