This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Automatic rear door lifts open by itself intermittently while the vehicle is parked and locked. I took the vehicle to mckenna Audi in norwalk (1/22/19). Technicians could not find fault. Cannot repair if not broken or showing fault. We still have the problem, it happened three different times, twice at home inside the garage and once at a restaurant parking lot. Remotes were not used or press accidently to activate the rear door opener. The last time the rear door open by itself, I tried to use the remote to close it, but the door will not close and made a latching noise, like it was trying to lock the door. I was able to close the door manually, after it closed, the remote worked and I was able to opened and closed the rear door automatically.
Our Q7 is less than a year old. I smell gas when I park the car even after a short drive of about 3 miles. The idi service had said that this was related to vacuum pump and fixed it last week. I still smell gas and I am concerned with safety. I saw previous models have been recalled due to potential fire due to gas leak and I am worried that this might be the case with 2018 models as well.
The contact owns a 2017 Audi Q7. While the vehicle was stopped at a red light or stop sign, it stalled and shut off. The contact had to push the start button for the vehicle to return to normal. When the contact came to a stop, the failure recurred. The contact stated that the failure became more consistent. The contact had not taken the vehicle to a certified mechanic or dealer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 30,000.
- Elgin, OK, USA
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- Norwalk, CA, USA