This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2014 RDX does not show to have an open recall based on my VIN but I am receiving an airbag warning and the make and model of my vehicle is included in the recall. I called the dealer where I purchased the vehicle and they said they don't have to honor the recall to replace the airbags. When I look up the warning message, my safety could be in jeopardy and this is my only vehicle. Please confirm who to contact or what options I have to pursue this complaint since the dealership confirms they did not perform a replacement of the airbags before I purchased this vehicle and I have never received a notice to replace the airbags in my 2014 RDX.
Takata recall Acura Rdx 2014 was notified of defective part and recall issue by Acura dealer ship, they stated it would be six to eight weeks till parts were available and those that continue to drive their car instead of a rental or parking it due to risk would be first to get parts. Elected to keep driving at the time. Now it has been eight months later Dec 2016 I have not been contacted further. When contacting dealer I only get another offer for a rental car. I still have to pay full price on my lease.
"takata recall". this is in reference to Acura Rdx 2014 that I own. Acura issued a recall back in March 2016 but they have showed little to no willingness to service the recall. Even after 8 months from the notice they haven't serviced the part. Leaving me and my family at risk. This is a callous behavior on the part of the company. Honda is showing no respect or concern for people who are driving the vehicle and putting life of families at risk. I would suggest stern action against the firm and they should be forced to compensate us for our time.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 11/03/16
- Benicia, CA, USA
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The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/04/16 the consumer stated the new driver's side air bag was installed on September 25, 2016. Updated 11/17/16.
I'm reaching out regarding a takata air bag recall which has been in effect for some time. I reached out to my dealer's service department numerous times to have the airbags replaced (over the last several months). I was told the first time a couple of weeks then I called in two weeks and they claimed not until the end of the summer and now I haven't heard anything. I am concerned as I have to use my vehicle for work daily and I haven't had any resolution. Is there someplace else I can get my recall taken care of? my current Acura dealer is clinton Acura in NJ. I am concerned for my safety. I've been reaching out since July, 2016 (by the way) - they haven't had the parts..it's ridiculous
In March, 2016 I received a recall letter about the driver side airbag from Acura. Finally on 8/19/2016 (five months later) I received a call from apple tree Acura to make an appointment to fix the airbag. On 8/23/2016 I dropped my vehicle off at apple tree Acura. When I picked my vehicle up I was told that the airbag was fixed. But, on the invoice it states that "client advised that the vehicle is subject to one or more recalls affecting the drivers and/opr passengers front airbag inflators. Redesigned airbag inflators are not available for installation at this time. Once redesigned parts are available, the registered owner will receive notice to return for replacement of the componet. Open recall. Replaced dr airbag inflator." Please review attached recall letter and invoice. The customer service person never advised me of anything, he gave me the invoice then disappeared. It took five months and about ten phone calls to even get an appointment. Most of my calls went to voicemail with no return calls. On 8/29/2016 I called National Highway Traffic Safety Administration (NHTSA), I was put on hold and then disconnected. I had given the person my call back number but it has been five hours and no one has called me back. It seems that Acura and the NHTSA are avoiding questions and concerns about this recall. I would like to know when and if my vehicle will be safe to drive?
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - I received a recall notice(NHTSA recall 16V-061) in March 2016. As of today, no additional information has been received in regard to the status of this issue. We are approaching 6 months, which seems excessive given the danger that the airbag deployment could cause.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall 16V-061. Received recall notification from Acura March 2016. It has been well over 60 days and no further info from Acura about parts availability. I have contacted dealer twice where original purchase was made(park Acura) and was told the parts are not yet available from Acura.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
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- Arlington, TX, USA