This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - my complaint is because over 2 months have gone by since the first time (May 05th) I contacted the Acura dealer in order to schedule the air bags replacement. They have failed to solve within 60 days of our first attempt to schedule remediation. We were appointed a loaner but that just seems to make Acura lose the sense of urgency for the remediation.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not provided.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags) and stated that the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Gering, NE, USA
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Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. My complaint is that Acura and/or mcgrath Acura dealership in morton groove Illinois is not supporting this recall. I received a recall notice in the mail from Acura, back in February,2016, stating my vehicle is part of this recall. In February or March, I called mcgrafh Acura dealership in morton groove, Illinois and was told they wouldn't have parts until the summer. I called the same dealer today,7/6/2016, and was told parts were not there for my SUV. Service department said parts were tricalling in from Acura and they are approximately 200 people ahead of me. So I'm on a waiting list with no definite time when they will do the recall. Have you had other complaints like this? their recall notice states my safety is at risk but they don't' seem to concerned.
Takata recall -- I first learned that my vehicle was part of the takata recall in March 2016, when I took the car in for regular service. At that time, the dealership said that parts were not available. They did not instruct me to stop driving the car, warn me of the seriousness of the recall, or offer me a rental. Instead, I drove the car until early may, and then called to check on the status of parts. With parts still not available, the dealership then instructed me to stop driving the vehicle and put me in a rental. Now, after 2 months of driving a rental and 4 months of knowing about the recall, I still cannot get any information from Acura about when my parts will be available. My car is sitting in my garage with a dead battery and potentially additional damage from the prolonged storage, I'm driving a much cheaper vehicle than the one I purchased and am still paying for, and Acura just keeps saying that they don't have parts. I am very frustrated and either want my parts and my vehicle repaired in the near future or want Acura to facilitate the trade-in of my vehicle for a 2017 model, which is not recalled, by making up some of the difference between the trade-in value of my vehicle and the cost of a 2017 model.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Follow up letter from Acura about air bag, given a case# 04667931, and promised a loaner car through dealer; center Acura in sherman oaks, ca. Contacted dealer, refused to give a loaner car. Called Acura back, never hear anything!
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags) and the dealer stated that the parts might not be available until mid August of 2016. The contact felt that the manufacturer exceeded a reasonable amount of time of the recall repair. The dealer was contacted for months and upon speaking to the manufacturer they had no additional information other than the contact might have to wait. The contact was not experiencing a failure. VIN tool confirms parts not available
2014 Acura Rdx. Consumer writes in regards to dealerships failure within a reasonable time frame to repair drivers front airbag inflator recall. Consumer states dealership used recall to pressure them into purchasing a new vehicle.
I purchased my 2014 Honda Acura Rdx from vandergriff Acura in 2014. I have received a safety recall on it for faulty airbags. My husband and I are retired, and are very worried about our car we can't drive. We did get a rent car. In the recall letter, it states we should get the airbag installed by the summer. I have an email from an employee of vandergriff Acura, that it might be fall before we get it installed. Right now, our beautiful car is sitting in the garage, has been for 1 month. We really can't imagine it there until fall" is it hard on a car to leave it like this" we are worried and just do not know what to do. We paid $32,000 for this car in 2014, and now we feel like vandergriff Acura knew at the time they sold us this auto, that the airbags were faulty, and they put our lives at danger.my email address is [xxx] and my mailing address is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags). The dealer and manufacturer indicated that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Acura Rdx. The contact stated that the recall notice for NHTSA campaign number: 16V061000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received notification of NHTSA campaign number: 16V061000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair and only indicated that the part may become available mid summer 2016. The contact was not experiencing a failure.
The contact owns a 2014 Acura Rdx. While pulling into a parking space, the vehicle's air bags deployed without warning or an impact. There were no injuries. The vehicle was towed to the dealer where it was awaiting diagnostic testing. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 45,000.
Takata recall. The contact owns a 2014 Acura Rdx. The contact received an interim notification for NHTSA campaign number: 16V061000 (air bags). The manufacturer only indicated that the parts may become available by mid summer 2016. The contact was unable to determine when the dealer would be supplied with the parts and the manufacturer was unable to provide a reasonable time frame to repair the vehicle. The contact had not experienced a failure. VIN tool confirms parts not available.
- Pittsburgh, PA, USA
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A D V E R T I S E M E N T S
- Ocean, NJ, USA