— Mercedes-Benz sunroof glass panels that may detach have caused a recall of nearly 745,000 Mercedes C-Class, CLK-Class, E-Class and CLS-Class vehicles (see list below).
Mercedes-Benz says the bonding between the glass panel and the sliding roof frame can deteriorate over time and cause the glass panel to separate from the vehicle. The glass could fly off and damage other vehicles or cause serious road hazards.
The automaker blames the problem on the supplier which bonded the glass panels without properly applying the bonding agent primer. This weakens the bond and allows the glass to detach.
Mercedes opened internal investigations in December 2017 after receiving complaints from outside the U.S. that claimed the sliding roof glass panels detached from the vehicles. The returned panels were tested by the supplier and an outside laboratory, but no root cause was found.
Since this type of sliding sunroof was already out of production, Mercedes began to look for vehicles from the global used car market to carry out further investigations. By November 2018, three sliding sunroofs were collected and two did not indicate any issues, while one of the sliding roof panels indicated impaired bonding.
Mercedes-Benz dealers will inspect the glass sunroof panel bonding and replace the sliding roofs if necessary.
The Mercedes-Benz recall is expected to begin February 14, 2020.
Concerned vehicle owners may call the automaker at 800-367-6372.
Vehicles Included in the Mercedes-Benz Sunroof Recall
- 2001 Mercedes-Benz C240
- 2001 Mercedes-Benz C320
- 2002 Mercedes-Benz C240
- 2002 Mercedes-Benz C320
- 2002 Mercedes-Benz C32
- 2002 Mercedes-Benz C320 S
- 2003 Mercedes-Benz C230
- 2003 Mercedes-Benz C240
- 2003 Mercedes-Benz C320
- 2003 Mercedes-Benz C32
- 2003 Mercedes-Benz C240 4MATIC
- 2003 Mercedes-Benz C320 4MATIC
- 2003 Mercedes-Benz C240 S
- 2003 Mercedes-Benz C320 S
- 2003 Mercedes-Benz C240 S 4MATIC
- 2003 Mercedes-Benz C320 S 4MATIC
- 2003 Mercedes-Benz CLK 320 Coupe
- 2003 Mercedes-Benz CLK500 Coupe
- 2003 Mercedes-Benz CLK55 Coupe
- 2003 Mercedes-Benz E320
- 2003 Mercedes-Benz E500
- 2003 Mercedes-Benz E55
- 2004 Mercedes-Benz C230
- 2004 Mercedes-Benz C240
- 2004 Mercedes-Benz C320
- 2004 Mercedes-Benz C32
- 2004 Mercedes-Benz C240 4MATIC
- 2004 Mercedes-Benz C320 4MATIC
- 2004 Mercedes-Benz C240S
- 2004 Mercedes-Benz C320S
- 2004 Mercedes-Benz C240S 4MATIC
- 2004 Mercedes-Benz C320S 4MATIC
- 2004 Mercedes-Benz CLK320
- 2004 Mercedes-Benz CLK500
- 2004 Mercedes-Benz CLK55
- 2004 Mercedes-Benz E320
- 2004 Mercedes-Benz E500
- 2004 Mercedes-Benz E55
- 2004 Mercedes-Benz E320 4MATIC
- 2004 Mercedes-Benz E500 4MATIC
- 2004 Mercedes-Benz E320S
- 2004 Mercedes-Benz E500S
- 2004 Mercedes-Benz E320S 4MATIC
- 2004 Mercedes-Benz E500S 4MATIC
- 2005 Mercedes-Benz C230
- 2005 Mercedes-Benz C240
- 2005 Mercedes-Benz C320
- 2005 Mercedes-Benz C55
- 2005 Mercedes-Benz C240 4MATIC
- 2005 Mercedes-Benz C320 4MATIC
- 2005 Mercedes-Benz C240S
- 2005 Mercedes-Benz C240S 4MATIC
- 2005 Mercedes-Benz CLK320
- 2005 Mercedes-Benz CLK500
- 2005 Mercedes-Benz CLK55
- 2005 Mercedes-Benz E320CDI
- 2005 Mercedes-Benz E320
- 2005 Mercedes-Benz E500
- 2005 Mercedes-Benz E55
- 2005 Mercedes-Benz E320 4MATIC
- 2005 Mercedes-Benz E500W4
- 2005 Mercedes-Benz E320S
- 2005 Mercedes-Benz E55S
- 2005 Mercedes-Benz E320S 4MATIC
- 2005 Mercedes-Benz E500 S 4MATIC
- 2006 Mercedes-Benz C230
- 2006 Mercedes-Benz C280
- 2006 Mercedes-Benz C350
- 2006 Mercedes-Benz C55
- 2006 Mercedes-Benz C350 4MATIC
- 2006 Mercedes-Benz C280 4MATIC
- 2006 Mercedes-Benz CLK350
- 2006 Mercedes-Benz CLK500
- 2006 Mercedes-Benz E320CDI
- 2006 Mercedes-Benz E350
- 2006 Mercedes-Benz E500
- 2006 Mercedes-Benz E55
- 2006 Mercedes-Benz E500 4MATIC
- 2006 Mercedes-Benz E350 4MATIC
- 2006 Mercedes-Benz E350S
- 2006 Mercedes-Benz E55S
- 2006 Mercedes-Benz E500S 4MATIC
- 2006 Mercedes-Benz E450S 4MATIC
- 2006 Mercedes-Benz CLS500
- 2006 Mercedes-Benz CLS55
- 2007 Mercedes-Benz C230
- 2007 Mercedes-Benz C280
- 2007 Mercedes-Benz C350W
- 2007 Mercedes-Benz C350 4MATIC
- 2007 Mercedes-Benz C280 4MATIC
- 2007 Mercedes-Benz CLK350
- 2007 Mercedes-Benz CLK550
- 2007 Mercedes-Benz E320 CDI
- 2007 Mercedes-Benz E350
- 2007 Mercedes-Benz E550W
- 2007 Mercedes-Benz E63
- 2007 Mercedes-Benz E350 4MATIC
- 2007 Mercedes-Benz E550 4MATIC
- 2007 Mercedes-Benz E63S
- 2007 Mercedes-Benz E350S 4MATIC
- 2007 Mercedes-Benz CLS550
- 2007 Mercedes-Benz CLS63
- 2008 Mercedes-Benz CLK350
- 2008 Mercedes-Benz CLK550
- 2008 Mercedes-Benz E320 BluTEC
- 2008 Mercedes-Benz E350
- 2008 Mercedes-Benz E550
- 2008 Mercedes-Benz E63
- 2008 Mercedes-Benz E350 4MATIC
- 2008 Mercedes-Benz E550 4MATIC
- 2008 Mercedes-Benz E63S
- 2008 Mercedes-Benz E350S 4MATIC
- 2008 Mercedes-Benz CLS550
- 2008 Mercedes-Benz CLS63
- 2009 Mercedes-Benz CLK350
- 2009 Mercedes-Benz CLK550
- 2009 Mercedes-Benz E320 BluTEC
- 2009 Mercedes-Benz E350
- 2009 Mercedes-Benz E550
- 2009 Mercedes-Benz E63
- 2009 Mercedes-Benz E350 4MATIC
- 2009 Mercedes-Benz E550 4MATIC
- 2009 Mercedes-Benz E63S
- 2009 Mercedes-Benz E350S4
- 2009 Mercedes-Benz CLS550
- 2009 Mercedes-Benz CLS63
- 2010 Mercedes-Benz CLS550
- 2010 Mercedes-Benz CLS63
- 2011 Mercedes-Benz CLS550
- 2011 Mercedes-Benz CLS63
