— General Motors is recalling nearly 41,000 vehicles that were already recalled once before to fix problems with frontal airbags and seat belt pretensioners that can fail in a crash.
- 2014-2016 Buick Lacrosse
- 2014-2016 Chevrolet Spark EV
- 2014-2016 Chevrolet Caprice PPV
- 2014-2016 Chevrolet SS
- 2014-2017 Buick Encore
- 2014-2017 Chevrolet Corvette
- 2014-2017 Chevrolet Silverado 1500
- 2014-2017 GMC Sierra 1500
- 2015-2016 Cadillac Escalade and Escalade ESV
- 2015-2016 Chevrolet Tahoe
- 2015-2016 Chevrolet Trax
- 2015-2016 Chevrolet Suburban
- 2015-2016 Chevrolet Silverado 2500 and 3500
- 2015-2016 GMC Yukon and Yukon XL
- 2015-2017 GMC Sierra HD 2500
GM filed a recall in September 2016 involving 4 million vehicles that needed new sensing and diagnostic module (SDM) software. The supplier of the modules included a routine test in the module software that can be activated and interfere with the proper deployment of the frontal airbags and seat belt pretensioners.
In April 2017, GM was conducting an audit of a GM dealership’s warranty and recall records and found three instances in which the dealership failed to successfully reprogram the SDM with the correct software. However, the dealer input information into GM's system that the recalls had been completed.
GM investigated how dealers were performing recall repairs on 30,000 vehicles and determined some of the vehicles failed to receive the correct recall software.
Out of 3 million vehicles that received recall service, the automaker believes about 41,000 vehicles didn't receive the correct software, something that made the recall useless in those vehicles.
GM dealers will reflash the sensing and diagnostic modules with new software or will replace the modules with new modules containing the newest software.
The automaker doesn't know when the recall will begin, but owners of the affected vehicles may call the following numbers and refer to recall number 17287.
- Buick: 800-521-7300
- Cadillac: 800-458-8006
- Chevrolet: 800-222-1020
- GMC: 800-462-8782
CarComplaints.com has complaints about the vehicles named in the recall:
- Chevrolet Silverado 2500 and 3500
- Chevrolet Tahoe
- Chevrolet Suburban
- GMC Sierra 2500 and 3500
- GMC Yukon, Yukon XL
- Cadillac Escalade and Escalade ESV
- Chevrolet Corvette
- Chevrolet Silverado 1500
- Chevrolet Trax
- Chevrolet Caprice Police Pursuit
- GMC Sierra 1500
- Buick Encore
- Buick Lacrosse
- Chevrolet Spark EV
- Chevrolet SS
