— The annual J.D. Power U.S. Vehicle Dependability Study has been released for 2014 based on responses from more than 41,000 original owners of 2011 model year vehicles.
Overall dependability is determined by the number of problems experienced per 100 vehicles. The big winners are General Motors, which received eight awards, Toyota that had seven, followed by Honda which had six segment awards.
The study shows a 6 percent increase in problems from 2013, the first time since 1998 the average number of problems has increased.
J.D. Power says the increase in complaints is due to engine and transmission problems reported by owners, especially among owners of 4-cylinder engines.
"Until this year, we have seen a continual improvement in vehicle dependability," said David Sargent, vice president of global automotive at J.D. Power. "However, some of the changes that automakers implemented for the 2011 model year have led to a noticeable increase in problems reported."
Overall, Lexus ranks highest in vehicle dependability for a third consecutive year. Second-ranked Mercedes-Benz was followed by Cadillac, Acura and Buick. Here's how it breaks down:
Top Rated Compact Cars
Top Rated Compact Multi-Purpose Vehicles
Top Rated Compact Premium Cars
Top Rated Compact Sporty Cars
Top Rated Large Cars
Top Rated Large Premium Cars
Top Rated Midsize Cars
Top Rated Midsize Premium Cars
Top Rated Midsize Sporty Cars
Top Rated Sub-Compact Cars
Top Rated Compact CUVs (Crossover Utility Vehicles)
Top Rated Compact Premium CUVs
Top Rated Large CUVs
Top Rated Large Premium CUVs
Top Rated Midsize CUVs
Top Rated Midsize Premium CUVs
Top Rated Sub-Compact CUVs
Top Rated Large Heavy Duty Pickups
Top Rated Large Light Duty Pickups
Top Rated Midsize Pickups
Top Rated Minivans
To read last years J.D. Power study, click here.
