On Monday [XXX] I started my car and immediately a warning signal on the dashboard read ENGINE LOW Performance, and the dashboard went black and the engine cut off. The car was then towed to the Glen Cove Volvo. After a diagnostic I was informed the following needed to be replaced - FUEL FILLER PIPE 2) FUEL PRESSURE LOW FUEL indicator 3) the aforementioned replacements will require calibrated software update.. I bought this car brand new and I am the only owner and it has only been serviced by Volvo. This car ONLY has 59, 300 miles. I researched the problem online and noted it was a common problem with the. same make and year of my car and could not understand why there is not a recall for my car, by Volvo for this issue no matter the mileage. I came across correspondence on the internet from [XXX] referencing service action S29843 - fuel tank filler pipe insert was manufactured out of specification for ONLY T8 engines. I reached out to Volvo Car USA customer care and inquired about them covering the cost of the repairs and also informing them that this problem is not only affecting T8 engines. I just received a response for my concern stating THEY ARE SORRY THEY CAN NOT ASSIST ME WITH THIS MATTER. I cannot begin to express how sadden and disappointed in the corporation, to experience their lack of compassion and. concern about their product after I spent thousands of dollars of my hard earned money on this defective car. I have no faith in Volvo and no longer feel safe driving this car. I will tell all my relatives and friends of my experience to save them from Volvo's lack of concern about their CUSTOMERS' safety. This is clearly no wear and tear. There are multiple posts on the internet. There's a case of replacement at 10,000 miles, another case where it was replaced and failed again and the dealer is requesting the owner to pay. This this not right. There should be a recall for the entire system when it fails.-clearly defective INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

- Mount Vernon, NY, USA

I purchased my 2018 Volvo XC90 T6 AWD (hereinafter, the '2018 XC90' or 'the vehicle') in October 2017, through lease agreement. Shortly thereafter, I noticed that the fuel efficiency of the vehicle was well below the epa rating and warranted range, based on representations by the dealer at, and prior to, the time of sale. I took the vehicle to the dealer's service department, so the issue could be investigated further. The dealer reported there was a software update that addressed the problem, and that it would no longer be an issue. Subsequently, the issue continued to re-appear and the fuel efficiently continued to suffer. I again, on numerous occasions (between 5 or 6) between December 2017 and November 2018, took the vehicle to the dealer's service department. In each occurrence, except the final one prior to this complaint being filed, it was again reported that no issue existed or had been remedied with a software fix. Furthermore, in (or around) July of this year, the compressor (or another component controlling the HVAC system in the 2018 XC90) failed, whilst driving to houston, Texas. The heat inside the vehicle quickly raised. This part was replaced in houston. In October 2018, I again, finally, took the 2018 XC90 to the service department because (1) the check engine light came on; and (2) the electronic safety systems, such as the auto braking, had automatically engaged without any cars around the vehicle. The vehicle was also driving and handling in a strange manner. Fuel efficiency was again a concern. The service department had the vehicle for approx. Two-and-A-half weeks. They, ultimately, determined the fuel parts, were defective. They replaced these parts and noted it would be responsible for all prior fuel issues. However, they also stated a recall was issued, but my vehicle was not on the list. No recall notice exists with the NHTSA.

- Dallas, TX, USA