The car turned off completely in the middle of the road; the speed slowed down (the car was off) and had to pull to the side of the road.

- Bethesda, MD, USA

The contact owns a 2016 Volvo XC90. The contact stated that while attempting to park the vehicle in park assist mode, the vehicle accelerated in reverse independently and backed into a tree without warning. The contact did not sustain injuries and a police report was not filed. The contact's husband drove the vehicle to smothers european Volvo cars 2881 corby ave, santa rosa, ca 95407 to be inspected. The dealer was unable to diagnose the vehicle. A corporate representative was then sent to the dealer and determined that no safety error had occurred on the vehicle. They determined the cause of the accident to be human error. The manufacturer had been notified and offered no assistance with the failure. The vehicle was repaired. The failure mileage was approximately 45,000.

- Sebastopol, CA, USA

Vehicle experiencing sun roof leakages during rain or snow. This makes driving dangerous when it is raining or snowing. Defects due to poor sunroof design and components causing water to enter vehicle when raining or snowing. Discussions panels on line identifies other owners experiencing this problem with no concrete solutions as most are trials and errors.

- Worcester, MA, USA

The contact owns a 2016 Volvo XC90. While driving 45 mph, the vehicle decelerated to 5 mph and accelerated again without warning. The contact stated that the vehicle was equipped with an autonomous braking system. The vehicle was towed to midwestern auto group (614-889-2571, located at 6335 perimeter loop rd, dublin, oh 43017) where the software was updated. The failure recurred at 75 mph without warning. The contact called byers Volvo at 614-864-0780 (located at 301 N. hamilton road, columbus, oh 43213) and scheduled an appointment for a software update. The manufacturer was notified and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 220. The VIN was unknown.

- Washington Court House, OH, USA

Stop/start battery failed. Leaked acid. Caused excessive and intense foul fumes into passenger compartment. Made the car intolerable to be in without opening windows and moon roof.

- Lancaster, PA, USA

The contact owns a 2016 Volvo XC90. While driving 60 mph, the vehicle came to a complete stop on its own. The contact managed to steer the vehicle to the side of the road. The vehicle could not be turned off and the gear could not be placed into park. The vehicle eventually shut off on its own. The contact waited a while before restarting the vehicle and then drove to montrose Volvo of cleveland (9600 brookpark rd building C, cleveland, oh 44129, (216) 351-9999). The dealer replaced the electronic control module (ECM). The failure recurred and the dealer replaced and reprogrammed the ECM again. The contact was in the process of a buyback claim. The manufacturer initially denied the claim, but were currently reviewing the claim. The vehicle was left at the dealer. The VIN was not available. The failure mileage was 12,500.

- Medina, OH, USA

Turn signal not stop after blinking lights

- Bellevue, WA, USA

The SUV has had lots of problems with the engine. The engine has stopped without warning numerous times while in motion. It even stopped one time on the highway. The vehicle loses power in an instance and few times we have had to tow the vehicle to our house and to the dealership for repair. Even though this problem has occured over and over (which the dealership has attributed to the pistons misfiring), the dealership can not seem to repair the issue. We have asked dealership/Volvo to buy back the vehicle as it is not driveable at all. Everytime we get the vehicle returned after the repair from the dealership, between 100-300 miles the engine light comes on again and makes the SUV not driveable. We have complained numerous times to the dealership to no avail. The service manager has confided in us that this issue has occured on almost all the Volvo XC90 from 2016 and onwards.

- Gold River, CA, USA

On 22 Dec 2017, while driving my Volvo XC90 hybrid R-design, I received an error light that stated 12 volt battery had an issue. I called the Volvo dealership in sarasota and spoke to the service manager, joe rice to let him know about this issue. While on the phone, an additional error light "ABS" and then a few seconds later a car with a squiggly lanes error light came on. I immediately lost the ability to brake, I lost the ability to steer, I lost the ability to put the SUV into neutral, I lost the ability to put on my hazard blinking light. All I could do is take my foot of the gas pedal but because I was not able to put the SUV in neutral, and had no brakes, I continued to move. The screen on my front console went black and the middle console went black. If I was on any busy road or expressway, I would have immediately been in an accident. Luckily after miles of forced driving, and with the help of the service manager, apply manual brakes by flooring the brake pedal as hard as possible to the floor and tap, not pump. This electrical failure defect is so detrimental that it will cause accidents resulting in death. Volvo has kept my car since 22 Dec and they stated that they are changing out the computer that caused this issue. I'm afraid that Volvo might not disclose this defect to NHTSA and that someone or someone else's family with be in an accident resulting in death. This is a very serious problem and beg NHTSA to look into the matter expeditiously to recall Volvo with these defects. If NHTSA moves quickly, they have the ability to prevent accidents and death. I'm available to provide a sworn statement to the incident and willing to help anyway I can. Thank you for your consideration, very respectfully, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Parrish, FL, USA

My husband, mother-in-law, and three year old son were driving in the vehicle Saturday, February 18th, 2017. As my husband turned down our road he stated he smelled smoke, but didn't realize it was coming from the vehicle. He pulled into our driveway and parked. They then saw smoke seeping out of the hood. My mother-in-law exited and my husband removed my son from the burning car. I came outside to greet them and witnessed this. He then opened the hood and there were significant flames on the driver side posterior area of the engine. He ran for our fire extinguisher while I called 911. He put out the fire with the extinguisher and the fire department arrived within five minutes. They inspected, opened the top cover of the battery and disconnected it. They reported to us that it appeared to be an electrical fire occurring at the area of the battery. After inspection by Volvo and our insurance company, the damage was determined to be caused by rodents chewing on the electrical wiring inside the engine causing the shortage and subsequent fire. The damage was valued and paid at a cost of $11,000 (covered by insurance after deductible). There are multiple articles indicating attraction of rodents to the newer soy-based electrical wire insulation. Https://www.forbes.com/sites/michaeldunne/2017/02/19/rats-new-cars-soy-coated-wires-give-rodents-plenty-to-chew-on/#2C8bcbd780ab www.nbclosangeles.com/news/local/class-action-lawsuit-alleges-rodents-chewing-eating-car-wiring-393480601.html we are concerned for future use and for the safety of others.

- Topanga, CA, USA

At least 3 times, my car has braked itself (at around 50 miles per hour) when there was nothing in front of me. This was very unsafe- if someone had been behind me, I would have been hit. This seems to be the collision mitigation system engaging for no reason. The dealer has said they "fixed it" (don beyer Volvo) but I believe they have just turned the system pretty much off so that it now would not stop if there was a real object in front of me. I had a loaner in which the system was still on and mine no longer works like that. I think they don't really have a fix for this so they just turn it off in the cars that have this defect. This is a major safety issue. Also, have had the navigation system go blank while driving then it shows that you are somewhere else and get stuck there for days. (many other problems also, a noise in the seat (second row) that they maybe fixed after three times but now the second row seat does not work properly (got stuck out of the socket but we got it back in and I think this is a safety issue.)

- Mclean, VA, USA

1) adaptive cruise control suddenly shuts off while driving on the highway, error message appears on the screen: "windscreen sensor, sensor blocked, see owner's manual", the appearance of the sensor on the outside of the car appears clean and even after scrubbing the sensor area the error still occurs. The car has been repaired for this same problem over 5 times including total replacement of the the windscreen sensors, with the problem still persisting. 2) dashboard went blank and computer rebooted while driving.

- Tallahassee, FL, USA

Dashboard went black and computer rebooted three times while driving. Engine was not affected. No speedometer and gauges, as they are all part of the electronic dashboard.

- Austin, TX, USA

We were travelling on the freeway when all the displays went blank. The entertainment, gauges, etc. On the freeway! I was afraid the engine would shutoff on us. Immediately I called the Volvo on call and explain the situation to the operator and all he could do was apologize and offer a tow truck, if needed. Once the system came back on, the hi-beam and the child door locks were activated! the rear passengers had a difficult time opening the door because we did not know what happened. In my opinion, this is a very serious issue because the entire car is controlled by a software and there is no manual bypass or backup system to ensure the safety of the occupants. We've had this car for about a year and have taken it in for software issues, including, but not limited to: Blind spot monitoring failure, front collision sensor failure, navigation system failure, all sensors failure, warning lights/signals failure, backup camera failure and panoramic sunroof failure. Each time we've taken it in, they always told us it was a software updates. Really" software updates for each and every time?"

- Gardena, CA, USA

2016 XC90, engine is decelerating on street road going from 40-45 miles per hour, to 10 miles per hour suddenly and quickly. With closure of back door where there is no lock button to hit by accident, car is locking all doors by itself when closing the passenger door. I am aware of babies being locked in the cars due to this fault in system and my pet was locked in due to the locks locking on their own when I closed passenger door which does not have a lock button I could have hit by accident. Front end crash going off and slightly braking on highway and on city streets when it should not, nothing in front of car numerous times and is not going off when it should for instance someone cutting car off within 2 feet several times. Dashboard screen goes blank while driving meaning you can not see speed, etc.. literally every function on car randomly does not work. Battery/alternator is not recharging/maintaining charge long enough to keep auto start/stop engine feature working, which means 3.5 miles more per gallon for me with my extremely careful, not riding gas pedal into lights. Some say foot detection module is draining rear battery. It has been worked on 7 times with less than 5,000 miles. Others online have described same issues. I have invoices of taking into dealer each time. I have never reported any faulty product but am very concerned for safety features will randomly and actually do not work while driving. You ask when started- vehicle purchased in April 2016 and has been from the beginning with no remedies. I have gotten extremely low battery signals and warnings that my car will shut down in a few minutes. They seem to have taken away that warning in the latest software update because my car has less charge at times then when I originally received the warning. In other words, I no longer get the warning even when my battery is very low.

- Lawrenceville, GA, USA

(car is 26 days old) the dashboard screen went black while driving on the highway & the engine turned off & wouldn't go over (about) 10 mph. I was able to come to a rolling stop in a parking lot, and called Volvo because I thought maybe I was out of gas, due to the screen not working. My Volvo app let me know I still had a 1/4 of a tank, but I just wanted to make sure. They brought me gas & it was not a problem with gas, the problem was definitely electrical/ motor issues. We finally got the car towed to Volvo of las vegas & they told me it was just a software upgrade needed. I feel that this is a major safety problem & does not seem like a simple software upgrade to me. I was lucky enough to not have my new baby in the vehicle when this happened, but I am a new mom & this makes me very nervous.

- Las Vegas, NV, USA

Within a month of purchase issues with the cargo door started, door would not close, parked in my garage unloading groceries, called our Volvo service manager repeatedly for help, no answer, it finally closed an hour later.then the battery low charge light kept coming on, finally took it in for both issues, they updated, showed me that the door worked and charged the battery.another month went by and had a low battery issue took it back in they updated again and charged the battery again.had a bad sensor issue and the cargo door decided not to open, cargo button would not work.took it in they updated and changed the sensor.another month or so later had a recall on it, took it in, updated it. Then another recall, updated it.started auto correcting and braking while being driven on a major street.then the control pad wouldn't work, took it in it needed an update. Another recall a month or so later, went to take it in and it wouldn't drive, put it in reverse, it went forward, put it in forward it went in reverse, then the heater wouldn't work, the control pad started freezing all on the way to take it in for a recall. We were told it would be fixed with the update.car turned off and locked because I moved my purse to the other side of my body while driving.then about another month later it does the same reverse when put into drive, the control pad starts acting up, radio, phone and climate control freeze.then the cargo bay door closes on my son while we are unloading groceries without anyone touching it or being in the car besides him partially in the back to reach the furthest grocery bags. Taking it in again this week, but that's the last straw!I will no longer drive it as I do not trust what will malfunction next, my son narrowly escaped injury by diving out to the ground because I could not stop the cargo door from closing, car was parked and turned off inside my garage

- Greensburg, PA, USA

When we were driving on street, the dash board black out and the car completely stop. Can't tell what speed, and all other warning signal. Re-started the car but only can go miles/hr the dashboard still black out. Get towed to the Volvo dealer. They still can't find out what is problem. Search internet and more than 10 people has similar issue.

- Bellevue, WA, USA

The touch screen, which controls both basic and complex functions of the car, is so distracting to use that until Saturday it was an accident waiting to happen. On Saturday that accident did happen. The problem is that the touch screen is needed to control basic and frequent functions such as climate control and the radio. Merely changing the temperature requires as much attention - and diversion from driving - as using a cell phone might. While changing the temperature my wife sideswiped a guard rail on a country road. Fortunately the accident was not too bad but I've been worried about the distraction caused by this control screen during these most basic functions. I have, for example, stopped choosing radio stations on the screen as it requires too much attention and have found that just turning off the air conditioning requires far more attention than is safe.

- New York, NY, USA

During driving on a local road at approx. 45 mph, the electronic dashboard disappeared (so you have no visibility to speed, fuel, warnings), the car rapidly decelerated to 10 mph and wouldn't go any faster and all non-steering controls (radio, ac, navigation, etc.) froze. It has remained that way since even after power cycling. Apparently this can be temporarily fixed by disconnecting the 2 batteries. But it can happen again with no warning. This happened to me and has happened to others I know.

- Cranbury, NJ, USA