NHTSA — Exterior Lighting Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Volvo XC60 lights problems

lights problem

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2019 Volvo XC60 Owner Comments

problem #1

Apr 202021

XC60

  • miles

A D V E R T I S E M E N T S

While I was driving in a busy multilane city traffic situation, the car's center console went completely blank and the turn signals, hazard lights, and Volvo on call were not functioning properly. I am not sure what else was affected. This continued for a full 1-2 minutes, unlike times before when the system has done the same thing but quickly re-booted. The safety of others and myself was compromised, as I needed to change lanes to get onto the interstate. I could not tell if my signals were functioning because the signals were not making a clicking sound and the flashing signal indicator lights were completely nonfunctional. I tried the hazard lights as well, which did not function. I pressed the Volvo on call button, but nothing happened. When I took the car to the dealership, the service manager stated that a "software update" was performed to fix the problem, and when I questioned how I was to know if this would be a problem in the future, I was told that I "wouldn't know unless there was a problem" and they claimed to know nothing about whether the incident would be reported to the NHTSA. I feel unsafe driving this car now, which is ironic considering that I bought a Volvo for its purported safety.

- Easley, SC, USA

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