NHTSA — Service Brakes Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,867 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volvo XC60 brakes problems

brakes problem

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2010 Volvo XC60 Owner Comments

problem #3

Jun 022024

XC60

  • miles

A D V E R T I S E M E N T S

While slowing down and just about to make a turn into a private residence off of a highway, multiple indicator lights illuminated and audio warning "dinging" occurred for approximately 3 seconds. As I had already been slowly applying the brakes and starting to slightly turn the wheel towards the driveway when those warnings briefly came up, the moment the lights and sounds stopped, vehicle then maintained speed (while still on the brakes) and locked steering position it was at simultaneously. Having no control at that point, it continued until crashing into a wooden fence. Once at a complete stop, cabin lights and "dinging" activated as it acknowledged the impact. And although it was only going about 15 mph, seemingly to only have damage to the front passenger side bumper/headlight area, it would not shift into any gear or turn off. Not to mention that the front passenger side airbag(s), or any of them, deploy- seriously raised even more concerns as the main reason I purchased a Volvo was for their well known status of safety standards. Had this obvious electrical malfunction happened moments before at higher speed/steering straight ahead, it would've resulted in very serious injuries to myself and others while it speed through 2 intersections at a highway ramp just down the hill. Was towed to a local collision repair & auto body shop until Progressive Insurance took it to their damage assessor where it was declared a total loss. I've owned it for almost 3 years and always had weird inconsistent electrical "quirks"- nothing ever of serious concern though. Has spent a total of 4-5 months in the past 3 years at different Volvo dealerships and mechanics but no one could ever explain why different warnings would be displayed randomly for days-weeks, off/on for no apparent diagnostic reason, 12V power socket was the same way... Please investigate the electrical components that directly affect the operational use and control! Extremely common & dangerous issue with these!

- Las Vegas, NV, USA

problem #2

Jul 162019

XC60

  • 116,000 miles
There is a class action lawsuit against Volvo for both these problems and I was affected by both this month. 1. windshield for Volvo XC60 is known for a failure of bonding along the top edge. When I brought it in the service guys were able to just push the windshield upwards and out with their bare hands to show me that there is a huge gap along the top edge. This happened to my car in the past 1 month and ended in a $420 repair that involved popping the whole thing off and resealing it. This is very dangerous because the water drips onto the steering wheel and electronics, which is distracting for the driver, but also obviously a huge threat to the car's electronic system. 2. in the same month, the car just failed completely, flashing all sorts of dashboard lights and demanding to be put into park when it was already in park. It said brakes and SRS airbags were failing. The whole system went black and the fob was stuck in the console. The car had to be towed to the dealership, where they said the culprit was the rdar software, which is connected to the satellite radio. It causes a parasitic draw that keeps searches for a signal even when the car is off. They will charge everyone hundreds to update the software (not included in the free software update Volvo boasts about), and sometimes more to replace the battery, plus labor, or maybe quote thousands to try to disable the satellite radio completely, which is hard or impossible because it's integrated into the rest of the electronics. Luckily mine was parked when this happened, but I don't think this needs explanation for why it's dangerous if the car just randomly drains of battery while you're driving due to a faulty satellite radio system that Volvo + dealerships will do nothing about and charge customers hundreds or thousands even though the problem is very well documented. Disgusting and immoral.

- Teaneck, NJ, USA

problem #1

Sep 162014

XC60

  • 48,600 miles
Driving at slow speed with no cars in front or behind me. Suddenly the car engaged the city safety and it came to an abrupt halt.

- Charlottesville, VA, USA

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