InJanuary 3, 2021, I received a recall for the front driver airbag but replacement parts were not available. OnApril 19, 2021I received a letter the parts were available were and for me to contact a Volvo dealer to replace the front driver's airbag.free of charge. I called Volvo Cars to let me know the dealers in Nashville. They recommended Volvo of Cool Springs. I finally got an appointment on November 16, , and had my car towed to this dealer. I picked it up on November 9, with a receipt the front driver airbag Module had been installed. Aftera few days I noticed my SRS was showing"airbag Service Urgent".I resetthe SRS but the message is still showing. I called Volvo Cars and they agreed to tow the car to Volvo of Coolsprings to check the airbag. I picked my car up the clerk tried to explain the problem was with a failed DIM control module/display. The charge would be over $2000. so the receipt showed "customer declined recommendations. My SRS was working fine until they supposedly replaced the airbag. My mechanic looked it over and the airbag is not connected. Volvo refused to pay another dealer to check the airbag. However, Volvo offered to tow my car to Volvo of Nashville on Murfreesboro road, not the orignal dealer. I refused unless they took care of the charges. I now have an a front driver airbag that is not connected. I would have to pay a dealer to find out if the airbag had been replaced. i have been driving without the recall airbag. I am filing this complaint in case of accident and to let you know the airbag recall has not been corrected. You can never talk to a mechanic at Volvo of Cool Springs. I called numerous times and left messages for the mechanic or manager to return my call.

- Nashville, TN, USA

2002 Volvo S60. Consumer writes in regards to NHTSA safety recall 21V-766. The consumer stated there were no Volvo dealerships within a reasonable distance to perform the repair. The consumer requested to have the necessary parts sent to a local automotive shop.

- Cheney, WA, USA

The contact owns a 2002 Volvo S60. The contact received a recall notification for NHTSA Campaign Number: 21V766000 (Air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- San Jose, CA, USA

Air bag throw shards of metal but Volvo say I shouldn't drive it but won't give loaner car, they won't help us at all with the situation

- Fredericksburg, TX, USA

Both front airbags deployed on its own in the garage

- Georgetown, KY, USA

Service lights scroll in sporadic motion flipping through constant alerts, check engine light, air bag light, constant electrical problems going on, fuel door wont open, both front seats have electrical problems, obvious burn thru on passenger side indicates its been overheated and dangerous. Everytime I've taken it in the shop they say there are no recalls - yet plenty of complaints over fires with seats. Can't used heated seats at all. Engine seems to remain inconsistent in speed, dashboard lights go completely out and the electrical issues affect back brake lights. The electrical issues bounce in cycles to where no one can detect the problems. Check engine line continues to have to be reset and service lights continually send scrolled warning to pull over. Already had vehicle towed and can't trust vehicle will start. Always a wiring issue involved. The car is in the shop now again. 3/16/18 (same issues)

- St Charles, MO, USA

I have a Volvo S60 2002- with very low miles at 114.000. It has been garage kept a majority of it's life and is truly in mint condition. I recently took the vehicle to Volvo for maintenance check up (understandably) and also because an air-bag light came on. It reads SRS airbag service urgent. Now I'm not a mechanic, but basically the airbag is in tact but the instrument cluster or dim has failed. Since it wasn't the airbag itself I wasn't sure how they were related and they explained that the cluster signals were not necessarily reaching the airbag. As a mother and knowing Volvo has a lot of airbags I was curious as to which ones were affected and they said they can not guarantee that any of them would deploy in a crash. Now this is a costly problem $2300 as well as very common as I see in the forums. Like I said, my car is in quite good condition aside from normal maintenance for it's age, but I do not believe the dim to be normal maintenance. Additionally, because of the cost and the difficulty of this type of issue, owners are being forced to diy it themselves and send their dashes to some company in Canada. Now if it only affected my radio or interior lights, etc. Which it doesn't, I would probably send it off to Canada too. But with it having to do with the most important part of the car- the airbags and Volvo being the top rated for safety features, my confidence is very low and I think someone needs to step in. The thing is, Volvo are supposed to easily last up to 300,000. But with faulty computers that have to do with the airbag (even though the airbag itself is fine), owners are being forced to rid their cars, trade them in, etc. Because of this issue. We need to encourage the importance of airbags to consumers who are ignoring having this fixed because of the cost and prevent injuries ahead of time.

- Orlando, FL, USA

Posible taskata recall air bag light on/engine missing bad/tranmission shift fast and hard-sun roof don't works had tune-up done change turbo charger replaced/replaced trollder body-replace the radiator between and A/C evaporator that connect from turbo and troller body rough idleing whild starting and driving on the city streets. I would ask the power train and the speed control to include the electrical system be reviewed for service and any unknown or other.

- Decatur, GA, USA

"takata recall" I just got my 2002 Volvo S60 as a gift and was told the head gasket needed to be replaced. I am unable to do anything with the vehicle due to the problems that it consists of because of all the recalls on it please help me I need a reliable vehicle to take care of my kids and to get back and forth to work. I haven't had the name switched over to my name yet my name is [xxx] phone number [xxx] thank you so much information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cleveland, TX, USA

While driving in the dark, power to the electronics listed below were lost inevitably and many warning lights/messages appeared on the dash (also listed below under symptoms). There were no warning signs that this was about to happen nor is there any explanation for why it happened. I was driving on a dark road and I lost complete vision of the road due to headlight failure (both low and high beams). This scenario is a common safety issue associated with many other similar Volvo years and models. I had to stop the car immediately to avoid crashing and call someone to pick me up. All symptoms from this "blackout" did not and have not disappeared since it happened, making the car undrivable. These symptoms are suspect to be the result of a cem failure, which also controls emissions. As stated previously, this exact scenario has caused thousands of similar Volvo years and models to be recalled/repaired on Volvo's behalf. Unfortunately, my vehicle model has not been placed under recall for this extremely, dangerous safety defect. I would like to see action taken against Volvo and repair costs covered on their behalf. Symptoms: Brake failure stop safely warning message engine system service required warning message SRS airbag service urgent warning message low beam headlights not working high beams headlights not working check engine light on ABS light on traction control light on odometer not working radio not working power seats & heated seats not working 12V sockets (front & rear) not working trip odometer not working clock reset.

- East Greenwich, RI, USA

Volvos-60 24T took car to dealer bill gray Volvo for electrical problem and transmission problem. Car was returned to me with air bag passive restraint system inoperable and dealer refuses to correct problem or to even accept responsibility for same.

- Pittsburgh, PA, USA

The contact owns a 2002 Volvo S60. The contact was driving 10 mph when another vehicle crashed into the driver side of the vehicle which caused the contact to strike her head on the window and suffer injuries. The front and side air bags did not deploy and the vehicle was destroyed. The contact called the manufacturer regarding the non-deployment of the air bags and the manufacturer stated that they would send an investigator to examine why the air bags did not deploy. She stated that if the side air bags would have deployed, she would not have struck the window. The failure mileage was 148,000. The VIN was not available.

- Greenbelt , MD, USA