The drop down V-clamp on the exhaust system at the engine came lose. The screw that is to secure this clamp does not function properly and will not stay in place to keep the clamp tight allowing the exhaust to come into the cabin of the automobile. I drove around with the windows down for two (2) weeks prior to my husband finding the issue. He has finally replaced the screw with another screw and a lock nut in order to keep it closed. First this was a unusual noise, then a smell of exhaust and then, my eyes were burning and running water. And you could not breath. I checked online and this appears to be a very common problem with this car. I am shocked there is not a recall. I wish I could give this car back as I feel I could have died in that car.

- Marion, SC, USA

Metal trim around center console and steering wheel has sharp edges and can cut hands without warning. My trim was not bent until after it was caught on my hand and sliced my finger in two places.

- Reno, NV, USA

The contact owns a 2016 Volkswagen E-golf. The contact received notification of NHTSA campaign number: 18V329000 (unknown or other). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation (8201 East sprague ave, spokane, wa 99212, 866-483-4544) and was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that they would not repurchase the vehicle. No additional assistance was provided. The contact had not experienced a failure.

- Spokane Valley, WA, USA

We were lied to by the dealer about the cars history. With this current recall on the car, the major repair we just had, the fact that VW doesn't have techs in the area limiting our repair ability, and the fact that any repairs require VW to send in techs to the area, prolonging the time without the car, I asked VW to do a buy back as there is no fix for the recall. VW refused to buy the car back.

- Spokane, WA, USA

Engine turns off and car brakes to an abrupt stop while driving if "start engine start" button is pressed by user error instead of the adjacent "mode" button used to select either "normal", "eco", or "eco+" energy levels. 1. while driving at low speed both times I have turned off the car while in motion once prior to making a left turn and then the second time in the middle of an intersection which were both dangerous situations but there was no accident. 2. the car always starts in normal mode so if one is low on range as I was both times, whenever the car is restarted one must manually switch back to eco or eco+. if you have already just started driving you might realize the need to change modes to eco from normal for example while in motion. For safety, I keep my eyes on the road so reached down to where I thought the mode button was and instead pressed start engine stop button which dramatically turns off the car. It does not coast, but comes to an immediate stop. 3. the vehicle manual has a warning on page 210 to not turn off the car in motion which is stating the obvious but manuals do not prevent human error and I am not the first person to do this since have found an entire thread about this on the myvwegolf.com forum. 4. the solution should be a straightforward vehicle software update that will lockout the start engine stop button completely while the car is in motion, in "drive", "B", or "R" gear selector positions. 5. in the meantime to a resolution to this safety issue, I will be placing a rigid round plastic button over the start engine stop button attached with velcro to prevent this from happening again by mistake. 6. I have reported this safety complaint to VW care via chat and the transcript is available on request. 7. a photo of the adjacent buttons is submitted.

- Fremont, CA, USA