10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
34,200 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2011 Volkswagen Vento fuel system problems

fuel system problem

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2011 Volkswagen Vento Owner Comments

problem #1

Apr 272014

Vento Trendline 1.6L

  • Manual transmission
  • 34,175 miles

A D V E R T I S E M E N T S

I own a Volkswagen Vento TDI Trendline model. On 27 April when after getting my car refueled (full tank -auto cut off) I noticed that my car was leaking diesel. I stopped the car at petrol pump and called Volkswagen to tow vehicle to nearest workshop. That time only Frontier Automobiles was available and the vehicle got towed there.

Next morning i visited the workshop and the service manager told me that there were 3 campaigns which are pending on your car since 2011. I get my car serviced regularly but I don't know why they hate me so much to miss all these campaigns. Anyway the service engineer also told me that fuel pump cap was loose hence the leakage but he was not able to answer why it got loose at first place. This cap lies below the rear passenger seats!! Service manager Mr. Sagar didn't bother to answer that.

Any how. I was happy that car was not leaking fuel but on 27 May, again after getting my tank filled, the car puked Diesel. This time Frontier people say that the fuel gasket got loose and damaged. They couldn't explain why it got damaged and why it wasn't fixed the last time.

Can anyone in Volkswagen answer that? Is leaking fuel not a life hazard ? How can they put my families life in danger ? Can I sue Volkswagen for putting life in danger because of their negligence and shoddy work ? Where should I go and what should I do? And it has been a week and they are still unable to fix my car.

Honestly I need a vehicle replacement. I have lost confidence if they have still found the solution and fuel leak is something I can't take chances with. I have lost all confidence and you can't even sell such vehicle to anyone.

I can't sell a life hazard like Volkswagen does.!!

- ckhanna, New Delhi, Delhi, India

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