This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car since I bought it and it has a visible shaking in the steering wheel, there were multiple attempts to fix the problem and it just keeps coming back. Eventually VW customer service is saying that it is a normal characteristic of the car. I researched this online and I am not the only affected person, there are even videos published to show the problem, and VW is trying to avoid admitting it is a defect. They even wanted me to try another car on the lot which had a sim lab problem and the shop foreman at ide VW said he hasn't seen this problem before and he is surprised and the car should not have that problem.
- Rochester, NY, USA
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- Rochester, NY, USA