This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On August 10, 2018 at approximately 1:30 pm in bountiful Utah, I was turning left into a business. I stopped on a steep hill and allowed the on coming traffic to pass. It then became safe for me to complete my turn. That is until the car hesitated yet again. This hesitation problem is severe post repair of VW due to emissions recall. Fortunately the oncoming driver slowed down allowing me to enter the business; however, this hesitation is beyond dangerous. I have communicated with the local VW dealership and the regional office but to no avail. The safety of this vehicle has been adversely impacted by this recall!
When turning on the air conditioning of the car it comes a very strong smell of engine fumes in the cabin. It does give us headache every time we breath it in. I do have a small child in the car so that makes it worse. Every time I give it for inspection in the VW dealership they refuse to smell it and deny that this is a problem.
The cars' steering wheel shakes at 60mph+ even after following Volkswagen' service bulletins, new tires, alignment, roadforce balance, etc. The vibration is felt throughout the front end of the car.
- Hackensack, NJ, USA
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- Layton, UT, USA