This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At highway speeds, 60-75mph, the steering wheel shakes dramatically. Dealer re-balanced, still shook. Dealer replaced Eagle LS2's at 32K miles with same tires and road-force balanced...still shook. Based on others with same problem, I recommened they try gy latitudes...along with road-force balance and nitro fill, shaking has been gone for past 15K miles. But this is a repeatable event on flat/smooth road surfaces, at speed. Many dealers apparently unable to correct, based on feedback at various Touareg fan sites (VW vortex, club Touareg, etc.) seems to impact tdi lux (my trim) more than others, from 2011-2013.
The contact owns a 2011 Volkswagen Touareg. The contact stated that while driving 65 mph the steering wheel began to shake violently. The vehicle was taken to the dealer several times for the failure who advised the contact that the tires and rotors needed to be replaced. The failure recurred. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 18,000 and the current mileage 20,500.
- Rochester , NY, USA
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- El Sobrante, CA, USA