This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Key came out of the car while running. Could not get the key back into ignition and could not shut the car off. After talking to VW customer care, the only solutions provided were to let the car run until it runs out of fuel then we can tow it. Please note this is a diesel and the tank was fuel (26 gallons) - this would require for the car to run for days...and no way to lock the doors. Also, they suggested that if that was going to take too much time I could consider siffening the fuel - where am I suppose to store 26 gallons of diesel fuel. VW has replaced the ignition switch and I'm waiting on a solution if this happens again. Needless to say I consider this a significant safety hazard.
- Carmel Valley, CA, USA
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- Carmel Valley, CA, USA