This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After purchasing an 08 Touareg with 120000 miles, I have found it to have a very loud steering noise, like a blender on low speed setting. Along with the noise, it seems to lose some if not all steering. All of this happens when the car is bellow 1000 RPM, whether it be stationary, moving, in reverse or not. If the RPM is above that, steering is normal, no sound is heard, and all is normal. This can be dangerous when parking, as it is a low speed low RPM situation. I have read about a lot of other people having this same issue, and going through a runaround cycle with VW on replacing the power steering pump, the steering rack, and more multiple times. All VW reps are "coming to the conclusion" in their minds that there is nothing they can do to help us Touareg, and passat owners, and they keep telling us it's normal. They have been trying to keep this from becoming a recall for too long. I am including a link to a forum that has more information about this. Thankyou. www.clubtouareg.com/forums#/topics/41443?page=1
- Kenai, AK, USA
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- Kenai, AK, USA