This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Huge fire/ health hazard: The fuel pump housing is cracked in our car causing a significant amount of fuel to spill out underneath the vehicle (3-4 drops/ sec). The fuel pools in the frame and under-body first until the frame becomes so full that it spills out. This is a common issue with the 2004-2012 Volkswagen Touareg/ Porsche cayenne, and very visible online. It is a manufacturing defect. The fuel pumps are located under the passenger rear seats, and fuels pools inside the covers in at those locations and around the electrical connections. These leaks caused the occupants (my wife/kids) to be exposed to severe gasoline fumes inside the car causing them dizziness, nausea, and headaches. This problem will cause a fire and kill people. Volkswagen is unable to provide assistance. I filed a complaint with them and escalated it with no results.
A D V E R T I S E M E N T S
- Allen, TX, USA