This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2006 Volkswagen Touareg. Consumer writes seeking reimbursement for vehicle repairs related to a safety recall. The consumer stated the manufacturer refused to provide a full reimbursement for the recall, due to the vehicle being repaired by an independent mechanic. The consumer stated the manufacturer reimbursed only a portion of the repair expenses. The manufacturer stated that they normally would not provide a reimbursement for vehicles repaired by an independent mechanic.
Fuel smell on the rear passenger side coming from the fuel filter tank area. Fuel tank is located at the bottom the rear seats. The fuel fumes are very strong we are afraid the car might catch fire. The fumes smell like fresh fuel. The fuel fumes are very strong especially after using the car after a 3 mile round trip grocery errands.
The contact owns a 2006 Volkswagen Touareg. The contact stated that there was an odor of fuel present inside the vehicle and there was fuel leaking from the vehicle which was present on the garage floor. The vehicle was taken to the dealer, who diagnosed that the fuel was leaking from the fuel system and no other information was available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 95,000.
The outside rear of the car smelled like gas. After looking under the car we noticed a puddle of gas collecting after stopping the vehicle. The dealer told us the driver side fuel pump has a crack leaking fuel. This is a serious problem and has to be addressed before somene dies. It is a hazard to my family and the public as a whole. Apparently VW has done a recall for this for later model year Touareg, but not the 2006. They refuse to fix it due to age"! in all the years I've been driving, I've never had a fuel pump that cracks and spews gas all over the road. In order to even find the problem, they had to take out all of the rear seats, cut through the carpet of the vehicle, and open up two vents through the floor of the SUV. This is a serious hazard. So if I hadn't smelled the gas and someone threw a cigarette, my family would be in hazard for their life"! even though there are many other examples of this on the internet VW has refused to acknowledge this is an issue.
- Orange, CA, USA
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- Mount Pleasant, SC, USA