This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Volkswagen Touareg. While driving various speeds, the check engine warning indicator remained illuminated. The contact received notification of NHTSA campaign number: 17V583000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to autonation Volkswagen of las vegas (6375 w sahara ave, las vegas, nv 89146, (702) 605-5802), but the part for the repair was not available. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 91,287. VIN tool confirms parts not available.
Upon driving the vehicle on the night in question, out of nowhere, a light came on and said coolant overheated. I was driving on the dallas tollway, and pulled over immediately, and the vehicle shut down completely. I called a tow truck, and had the vehicle towed, and was told maybe the battery was bad. I purchased a new battery the next day, but the vehicle still would not start. I then had it towed to the dealer, and was told that I needed a new engine. I couldn't understand how an engine could go out at less than 60,000 miles. I've been fighting with VW to have the problem resolved, but they have refused to do so. They've had my vehicle for 2 months now, and the problem still hasn't been resolved. I plan to pursue litigation.
- Frisco, TX, USA
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- Las Vegas, NV, USA