This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering wheel locking device does not block the steering wheel any more after parking the vehicle and removing the key ignition lock. Instead when turning the steering wheel there is a pronounced rattling noise coming from inside the steering wheel. The wheel locking mechanism does not work.
My 05 VW Touareg V8 has had a failed air bag sensor, sunroof insulation, steering wheel shake at varied speeds, and a serious alignment issue since the first day of ownership. After 6 different trips back to the dealership, they can't seem to fix the shaking and the alignment problem. There are many forums and blogs on the net regarding a genuine defect in design of this vehicle which doesn't allow it to drive straight. All of the loaner Touaregs model years 06/07 have had similar alignment problems, so I don't think it is just my vehicle it is a great number of these vehicles with the same problems. VW needs to step up to the plate and take care of their customers. This is not a cheap vehicle and the support is worst then any company I've ever dealt with. The customer service representatives answer to my problem is "I recommend you keep taking the vehicle back to any dealership of your choice until the issue is resolved under the manufacturer's warranty period". this means that for the next five years I have to take this vehicle back to them on a weekly basis for them to try to fix a problem in their design. I just don't think it is fair to a consumer who coughs up big bucks to purchase a vehicle and the vehicle is flawed from the first day.
- Woodridge, IL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- San Ramon, CA, USA