This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2005 VW Touareg and the brakes squeal at slow speeds. The dealership says this is normal for brakes to squeal on a heavy SUV. The car is practically brand new, and even though the dealership changed the brake pads due to a tsb from VW, the brakes still squeal. It appears VW knows its a design defect because they've announced that "larger brakes" will be added to the new 2007 Touareg's in the future.
The brakes in my 2005 jetta gli make a very loud noise when I back up. It was a recall and they told me the first day that they had taken care of it, and that if I keep on hearing the noise take it back. Well the noise its pretty bad, so I took the car back and they said they couldnt do anything about it, but I don't think they even looked at the car, because when I picked it up it was exactly how I left it and usually they wash you car or put plastic when they see it.
- Bristow, VA, USA
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- Reston, VA, USA