This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
July 6, 2006 I opened the hatchback trunk to put a bag in. I was standing to the left side of the car close enough to lean into trunk. The trunk door open as usual, I leaned in to place my bag and the trunk door dropped on my head leaving me quite dazed and blood running down my face. The air shock on the trunk failed leaving an 1 inch wide and deep hole in the right corner of my fore head. I was taken to emergency where they put staples in my head and sent me home with instructions to take care of a concussion. VW was notified and the car was taken in. The car was there for 3 days. I picked it up and 3 days after that the door failed again. "thank goodness I was still being cautious or it could have happened again. I then traded the car in, not wanting to wait for another failure.
- Yucaipa, CA, USA
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- Yucaipa, CA, USA