This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I brought a Volkswagen Touareg. This vehicle has a lot problems with the brake and engine. So I filed a lemon request. Last month, VW asked me to drop this vehicle to VW dealer to investigate the brake problem. On March 23, the VW expert test drove my Touareg and had an accident because the brakes failed. There is a police report. The rear wiper made a clicking noise. Updated 05/04/06. The check engine light illuminated. The dealer replaced the engine control module. The transmission control module was updated. Updated 06/01/06.
We have a volkswagon toureg V6 automatic and standard transmission. We brought the car in for ovelrall service and to inspect transmission for possible faulty gear box. Dealership replaced transfer case as well as inspected case steeper motor. Car was kept for three days for repairs and then anotger three days to get the part and replace. Perfomance of the cars automtic shifting capabilites has been poor. Notice that car has problems shift from 1st, 2nd to 3rd. High revs the engine. Also notice at higher speeds the car sometime cause the car to lurch into lower gear we have also experienced car stalling on steep hills when in gear.
While driving transmission shifted from fifth gear to first gear. Consumer pulled over, and turned the vehicle off. Then, vehicle was reprogrammed, and consumer was able to drive it to the dealer for inspection. At first the mechanic could not duplicate the problem. But the mechanic informed the driver that the control module needed to be replaced.
Transmission has terrible shift characteristics. Unless the vehicle is completely stopped, the transmission won't downshift to 1st or when it does it launches you into the car in front. The vehicle seems to stumble bad from a stop if it hasn't downshifted into low gear. I think the computer needs to be reprogrammed for a smoother start!
- West Chicago, IL, USA
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- Troy, MI, USA