Our 2004 VW Touareg V-8 has the following problems despite five trips to the dealer: I) hesitation during acceleration; II) pulls hard to the right; and III) shifts roughly at low speeds. Past problems include: Iv) the latch on the rear door broke, such that it came crashing down on my wife's head; V) the rear seat belt latch wouldn't work; vi) the car shuddered badly when you tried to make a turn at low speeds (e.g., while parking) and vii) the flat tire indicator went on even though the tire was neither flat nor low. We have an arbitration scheduled for 11/9/05 under California's lemon law.

- Los Angeles, CA, USA

1.the clock on the dashboard: The time is running almost 1 minute faster per day. If you dont fix it for 10 days, it would run 10 minutes ahead. 2.the drivers seat: When I purchased this car, I asked for power seats but the dealer didnt have it. I was a little uncomfortable with the manual seat, but the sales person convinced me, so I decided to take the one with manual. Since then, ive felt that the drivers seat is always sinking down so I consistently have to pull up the stick to push up the seat quite often while im driving. 3.rear seat: I had to fold the rear seat once to load something in the back. After, I tried to unfold the seat but it didnt go back. I brought this car to the dealers service on Nov. 15th, 2004. While one of the service persons was trying to unfold the rear seat, he had to cut the seat belt and has scratched the seat and broken some piece on the seat. He said hes going to order some parts and it would take a few days. Ever since then, nobody knows the status of this order. Both the service dept and the customer care dept, in headquarters have always been telling me its on backorder with no further information, and they dont know when for last six months. I asked them if you dont have the part, even in germany, how long will it take for the manufacturer to make the part? and they keep saying is dont know and we are still checking the status of the part everyday. In a common sense, the period of four months should be enough time to make the part and ship it to the dealer. I also sent a complaint letter to the CEO of the dealer/mckenna & VW North America headquater a couple of months ago. But still they don't know about the part.

- Brea, CA, USA