The contact owns a 2004 Volkswagen Touareg. The contact stated that while driving at 20 mph, the vehicle hesitated and would not increase in speed while the accelerator pedal was depressed. The contact also stated that while making a turn, there was a loud clicking noise coming from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 123,000.

- St Bernard, LA, USA

Vehicle experienced sudden acceleration while attempting to maneuver into a parking space, crashing into a wooden structure.

- White Plains, NY, USA

Vehicle has an inconsistent lack of throttle response. When pressing acclerator you may get a response, a delayed response or nothing. Pulling from stop sign with a safe distance of oncomoing traffic vehicle hesitated almost causing collision. Have been almost rear ended when vehicle did not respond to throttle at stop light.has been to dealer 3 times with no resolution.

- Findlay, OH, USA

The vehicle hesitates on acceleration, and this happens intermittently. While stepping on the gas pedal and the vehicle hesitates. The consumer took the vehicle to dealer, and they said this was normal, but they did say Volkswagen programmed a delay in the computer chip. There is no forewarning, no lights come on, and there is no noise. This first happened on March 1, 2005.

- Canton, OH, USA

The consumer stated that 2004, Volkswagen toureg experienced loss of acceleration when pulling out. When the car is started in the mornings it is fine, but after the car sits for a couple of hours it starts having a delay in the acceleration when pulling out. This has been happening for a couple of months. The car has been to the dealership three or four times, and they could not fix the problem. The dealer said they were waiting on Volkswagen to come up with a solution. The consumer called Volkswagen, and they said that the consumer should keep working within the terms of the warranty until the problem was solved. The problem at this point seemed to be intermittent. At this point no one knows what is wrong with the car.

- Portland, OR, USA

2004 Volkswagen Touareg that hesitates upon acceleration from a cold start approximately 20% of the time. This hesitation presents a hazard to both passengers in the Touareg and passengers in vehicles of oncoming traffic. Vehicle begins to accelerate then hesitates. It is impossible to determine when this might occur. Also, there was a recent incident where the Touareg hesitated and the vehicle behind the Touareg had to rapidly brake to avoid rearending the Touareg. It has been returned to the dealership on 4 different occasions with this complaint however the dealership indicates they cannot duplicate the complaint. Volkswagen of America states no problem found. The following questions on this form are not applicable as numerous incidents have occurred on numerous dates and we are not able to indicate the exact number of incidents. The answers given are only to allow us to proceed with this questionaire.

- Russellville, AR, USA

My Volkswagen Touareg has a "hesitation" when accelerating affectionately known in VW circles as "death lag". many times when attempting to accellerate the vehicle will just sit there for 3-10 seconds even if the accellerator pedal is depressed all the way. This has nearly caused numerous accidents with some avoided only by oncoming traffic swerving and skidding to a stop while my vehicle sits still in traffic.

- Salem, OR, USA

Vehicle hesitated to speed up while at low speeds, and experienced sudden acceleration while at higher speeds. Taken to dealer for testing, and results showed that the cause was undetermined.

- Winston-Salem, NC, USA

When the vehicle has slowed to a near stop and the accelerator is depressed, it initially hesitates, then surges forward. This prevents the driver from accelerating smoothly and could be a safety concern. I think the engine ECU may need a software update.

- Apple Valley, MN, USA

While attempting to accelerate from a stop the vehicle would not accelerate then stall. Consumer stated there was no power. Consumer took vehicle to the dealer, and problem recurred. The dealer flashed the transmission but the problem recurred.

- Brookline, MA, USA

Consumer applied the accelerator pedal and vehicle failed to accelerate. Vehicle was taken to the dealer for inspection numerous times, and mechanic determined that it was a safety feature.

- Belford, NJ, USA

Difficult to control acceleration surge when starting off from at stop position. Acceleration is not linear. Remote key fob works intermittently. Programmable convenience programs lose programming. Tire monitor often displays erroneous warnings.

- Charlottesville, VA, USA

When accelerating from a very slow speed or a "rolling" stop, the car hesitates or stalls before accelerating, then lurches forward. This problem occurs randomly, but consistently. When driving up a hill to a stop, the vehicle regularly jumps forward at the last downshift in the stopping process. This is dangerous and threatens my safety, those around me in traffic, my passengers, and other potential drivers of my vehicle. I've been told by Volkswagen of America & my dealer that this is the way this SUV is designed to perform. The fact that the "hesitations/stalls" occur at random only furthers my point that this is clearly a defect and not "just the way this model drives" and "you just have to get used to it" as I was told by the service manager at martens VW.

- Bethesda, MD, USA

The vehicle occasionally hesitated badly on acceleration from a stop. (consumer letter add to received on 04/26/2004). Consumer still experienced intermittent hesitation on acceleration especially when coming from a stop.

- Monterey, CA, USA

While approaching an intersection, the vehicle suddenly accelerated. The consumers foot was on the brakes but the vehicle continued to accelerate. The consumer was able to maintain control of the vehicle and drove it to the dealer for inspection, however, the mechanic could not duplicate the problem.

- Lenox, MA, USA

I have a 2004 VW Touareg that either fails to accelerate or is very erratic in accelerating from a stop. The dealer says it is a soft ware proplem but has no fix. This car is very dangerous to drive.

- Moneta, VA, USA

VW tourage- several times when starting from a stop the engine loses power as the vehicle begins to accelerate. This has placed me in situation where on coming traffic narrowly stopped before colliding with me. I have had the vehicle in the shop and will be taking it again next Monday;however, they have not found the problem. The dealer has suggested it has something to do with a safety devive that is some way connected to the braking system.

- Thomaston, GA, USA