This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The radio in the 2004 VW touraegg is extremely dangerous due to its design which requires the driver to take their eyes off the road to change the stations on the radio in a way that is untypical of any radio being designed today. You must push between 4 to 6 buttons to go between am and fm stations and find the station you want to listen to. It requires the driver to take their eyes off the road and be distracted for way too long. When doing city driving you can do it at red lights but on the highway it's very dangerous. Please look into this and test it in a touraeg - it can't be understood unless you get in the car. Cup holders are so shallow that cups and bottles go flying out and land under the feet of the driver near the gas pedal or going flying into the passenger foot area. Also very dangerous. The categories don't really identify this complaint but I hope you'll take it seriously and check the car. I have been driving for almost 40 years and this was a "sleeper" issue not evident at purchase but is the most dangerous ridiculous feature I've ever seen in a good car. I have been to the dealership and they told me to simply listen to one radio station. My children bought me an ipod to solve the problem and the radio is programed so that you can't use an ipod easily either because it doesn't allow you access to unused stations.
To whom it may concern, I drive a 2004 VW Touareg. I want to report a technical problem regarding the multi function indicator (trip computer, or mfi) in the instrument cluster which VW doesn't acknowladge. My Touareg has a color mfi module (lcd based) which shows the clock, gear, cd info etc, between the speedometer and the tachometer (in the middle of the instrument cluster). The problem is that mfi constantly buzz as soon it is powered up (opening the door, don't need to insert the key into the ignition) and the sound goes away when the mfi shuts off. While the car is in motion mfi is always on, and the noise gets quiet annoying. I don't know what causes it or how to eliminate this sound. I try to dim the instrument cluster's lightning, however this has no effect. Also when the lights are on, the noise get louder. Overall, this issue creates a disturbance for the driver, and may cause an accident. VW doesn't identify this problem, however I have heard and read from other websites about people complaning about this issue. Thanking you for your assistance and interest, and hope to hear from you soon. Warmest regards, barr karagozlu karagozlu_baris@yahoo.com
- Fremont, CA, USA
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- Mamaroneck, NY, USA