This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2004 Touareg with less than 5000 miles has been in for servicing 7 times. The brakes have been worked on and looked at three times. They still squeal but the problem has lessened. Of more concern are the safety issues that have affected me. I have been locked out of my vehicle twice, each time with a different resolution. Updated software was the latest fix. My airbag fault light is now on. Another software resolution is on the way. I have no confidence in the quality or safety of this vehicle or when the next issue will arise. Volkswagen told me my car was not problematic and I had "buyers remorse". I am in awe of their lack of concern especially when I know I am not the only Touareg owner out there with problems.
- Princeton Jct, NJ, USA
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- Princeton Jct, NJ, USA