This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This a Safety concern with the console dropping down while driving. The Overhead (Central) Console behind the rearview mirror dropped down on my current vehicle (It also dropped down on another Tiguan that I owned while it was parked at the dealership for a different repair (doesn't seem to be a coincidence along with other complaints by customers who show photos online of the same problem with the same make and model Tiguan that I have (2021 Volkswagen Tiguan SUV). Again, this is a Safety Concern about the Overhead (Central) Console dropping down while driving and also hanging after it drops down which may cause other electrical issues such as starting and exposure to moisture, heat, or coldness in the interior of the car. Also, cannot open the sunroof now due to concerns of exposure.
The overhead control console breaks free and falls down in front of the rear view mirror. Inspecting the broken console, the screws are to tight causing the plastic to fatigue and eventually break. Searching this issue on reddit, it seems common enough, people have had them fall when closing a door, pots holes ect. Mine broke free when giving over a speed bump.
The seal on the passenger headlight on my 2021 Tiguan failed and condensation accumulated in the light. After a short while, the light shorted out and needed to be replaced. The dealer I went to was not very responsive and stated the light was on backorder and they could not obtain. Once the light shorted, the dealership took the car overnight, provided a loaner and replaced the headlight. For the record, I do not know if the light is VW or after-market and do not care as long as it continues to work. This is important b/c now the driver headlight seal failed and the light shorted out. Same story with the headlight on backorder and the dealership will not replace nor provide a loner. It is apparent the headlights used in VW Tiguans are faulty and run the risk of shorting out. So I am left a leased vehicle that is literally not legally fit to drive - no head light, turn-signal is also not operable.
- Kildeer, IL, USA
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- Cypress, TX, USA