On 4/6/24 the steering wheel locked while driving the car. Causing the car to go off the road into a 40 ft ditch and hit a tree

- Houston, TX, USA

The contact owns a 2021 Volkswagen Tiguan. The contact stated that while driving approximately 15 - 20 MPH the "Stop and Start Failure" message was displayed. The contact restarted the vehicle and the "Fault Electronic Brake" and "Driver Door Switch Failure" messages became displayed. The contact pulled to the side of the road and opened then closed the front driver-??s side door and restarted the vehicle. The contact repeated the process three times however, the messages remained displayed. The contact continued to drive the vehicle at approximately 15 - 20 MPH and the parking brake suddenly activated. Once the parking brake had independently released the contact was able to get to the side of the road and turned off and restarted the vehicle several times. The failure had started occurring more frequently. The contact stated that several other unknown messages were displayed. The dealer had been informed of the failure however, the vehicle had not been taken to the dealer. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000.

- Derby, CT, USA

From a cold start and backing down the driveway, the SUV displayed an error code -??Error: Driver Door Contact Switch-?? and automatically put the park break on. The driver had to put the Tiguan in park, turn off the vehicle, and release the emergency break restart the Tiguan and pulled back up the driveway. The driver proceeded to open/shut all the doors to ensure that all doors were closed. The drive started the Tiguan and proceeded to back out the driveway and the same thing happened with the error code and the park brake. The driver restarted the Tiguan and pulled back up the driveway and turned off the Tiguan exited the vehicle locked it and noticed the error code was still showing on the dash.

- Spring, TX, USA