TSB Document:

Affected Component: EQUIPMENT

Summary
Our records indicate that a backend systems (cellular network) issue disrupted the Car-Net registration process for vehicles included in this service action. As a result, the green light for the Car-Net system is not on. In order for these owners to get the 5-year Car-Net remote access package that came with the vehicle, a manual reset of the Car-Net module is required.

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Date Published
OCT 12, 2020
NHTSA TSB #
10181409
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