I have been experiencing a noticeable delay in throttle response when accelerating, particularly when attempting to slowly merge into traffic. For example, when I press the accelerator to make a left turn, my Tiguan hesitates for approximately 2-3 seconds before responding, creating a significant safety concern as I find myself stuck in oncoming traffic. I took the vehicle to the dealership for diagnostic testing, but no fault codes were detected, and no warning lights were illuminated. To demonstrate the issue, I had to conduct a test drive with the mechanic. Following this, the mechanic escalated the issue to the quality engineering team at Volkswagen. They acknowledged that they were aware of this problem but stated that there is no available fix. I was advised to use top-tier premium fuel and switch to manual mode to potentially mitigate the delay. When I escalated this issue to the VW Customer Care, they claim that it is operating as designed and no repairs would be made. I suspect that this issue stems from a defect in the vehicle's control software, which VW appears to be aware of but has not addressed with a permanent solution.

- Los Angeles, CA, USA

When the car is parked under the Sun on hot days. The car will lose the power and we get message on Dashboard "Check Starter System" When this happens and car is running, it will lose power, No AC, No Lights, No Brake Lights, No Hazard Lights, Speedometer will not work but Engine is running and you can drive the car. It is extremely dangerous to drive it that way. Some folks reported that replacing faulty ignition switch resolve the issue but it needs to be properly investigated and issue official recall on all VW models which are experiencing the issue. Its on VW Tiguan, Golf, Jetta for sure. Please see the video of issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Little Elm, TX, USA

The contact owns a 2020 Volkswagen Tiguan. The contact stated while parking the vehicle when it accelerated independently and crashed into 2 different vehicles. The contact stated no warning light was illuminated. The contact stated she had visible bruises on her sternum, right thumb, and upper left chest from the seat belt. Airbags did not deploy. The contact did seek medical attention the next day. A police report was filed. The vehicle was not drivable. The vehicle was towed to an independent mechanic and was unable to diagnose the failure. The vehicle was not repaired. A dealer was contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 1,700. THE CONSUMER STATED THE VEHICLE WAS BEING REPAIRED.

- Pittsburgh, PA, USA