Blocked drains caused interior water buildup in spare tire well and open storage behind wheel wells. Disgusting mildew smell and water damaged carpets and flooring components. This is a recall. After Dealer service to repair, which is a bad fix for this problem, car should be put on a list to have drains cleared periodically. Sad part is I don't see many VW's being ordered by the dealer with sunroofs. My service manager where I leased a 2019 and bought a 2020 was great. He represented his dealership well and supported us as a consumer well. My thanks to him and the service dept. I am a 45 year VW fan and will head back to VW in Danbury for my next two VW's.
A D V E R T I S E M E N T S
Blocked drains caused interior water buildup in spare tire well and open storage behind wheel wells. Disgusting mildew smell and water damaged carpets and flooring components. This is a recall. After Dealer service to repair, which is a bad fix for this problem, car should be put on a list to have drains cleared periodically. Sad part is I don't see many VW's being ordered by the dealer with sunroofs. My service manager where I leased a 2019 and bought a 2020 was great. He represented his dealership well and supported us as a consumer well. My thanks to him and the service dept. I am a 45 year VW fan and will head back to VW in Danbury for my next two VW's.
- John H., Pound Ridge, NY, US