I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.

- Orlando , FL, USA

I am getting 2 warning messages- fault electronic parking brake and error driver door contact switch. The car seems to think my door is open and therefore turns on the emergency brake for safety. This has happened when I am parked and also when I am driving.

- Watertown , NY, USA

The overhead console in the vehicle detached on its own in October 2022 and will not stay secured. This has prevented my ability to see out of the front windshield and therefore hindered my safe operation of the vehicle. The dealer confirmed the issue but would not cover it under warranty, claiming that it was my fault for installing a dash camera. However, no wires are near the roof liner and the installation of my dash camera has nothing to do with the overhead console. The dealership then charged me $155 plus tax for this "assessment". Please see the attached files showing this is a known issue with the vehicle that Volkswagen will not properly address and cover. I have contacted VW Customer Service multiple times by US Mail and have still not received any type of response.

- Long Beach, NY, USA

The contact owns a 2020 Volkswagen Tiguan. The contact stated that on three separate occasions, the upper overhead console had detached from the headliner. The contact had taken the vehicle to the dealer on all three occasions and had the part replaced under warranty. Recently, the contact stated that the failure returned where the console was hanging from the headliner three wires. The contact stated that the console obstructed her vision of the rearview mirror and side mirrors. The dealer was notified of the failure and informed her that parts for the repair were on backorder. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 4,000.

- Krum, TX, USA

The car was parked outside during the summer. Opened the car door and noticed the entire overhead console above the driver had detached, and was broken, hanging head high by the wire connections. The plastic is broken around the screws that usually hold it into place, so it cannot be reattached without getting a replacement part installed. Driving is dangerous when this occurs as the entire console sways back and forth in front of the driver, hitting them, which in turn obstructs visibility through front windshield, internal and exterior rearview mirrors and is an overall distraction/hazard to the driver. Also cannot utilize overhead lights and other functionality while the overhead console is detached. No warnings or way of predicting this from occurring. This is the second time this has occurred in the span of 1 year to this vehicle. Had dealership install new overhead console after this happened the first time.

- Huntington Beach, CA, USA

Seatbelts are wet and moisture is building up in the car after heavy rain while sunroof and all doors closed and car is parked. Possibly a sunroof draining issue. Seatbelts mainly affected are in the rear, particularly rear-passenger - but front belts affected also. Water also observed in rear door wells and on front driver's window post (left of windshield). Seatbelts smell damp and are so wet that they are uncomfortable to wear and would leave water on clothes,

- Port Washington, NY, USA