Gear shift from gears 1 to 2 or 2 to 1, the gears often -??slip-?? resulting in a slight delay or jolt upon acceleration. This is an ongoing issue that occurs frequently, for years.

- Jersey City, NJ, USA

When I turned the car on to leave work, the Check Engine and EPC lights came on, the car went into "Limp Home" mode and a warning came on the dash saying "Max Speed 4000 RPMs". Immediately, I could smell fuel, so I turned the vehicle off and exited. I noticed the ground under the car was wet. My husband came to check it out and the same thing happened. We saw that fuel was flooding out from underneath the engine. As he drove the vehicle to an adjacent lot to be able to be towed, fuel spewed out from underneath the engine. We had the vehicle towed to a VW Dealership in Grand Rapids who was able to diagnose a broken fuel rail bolt inside the intake manifold after they had the same experience with a massive fuel leak. Per the service advisor, this was not the first time they've seen something like this. Given the extreme flow of fuel from the engine, I'd say I'm very lucky that this didn't happen while driving through town or at speed on the highway where a vehicle fire would be possible with fuel pouring out of the manifold onto the hot engine.

- Portage, MI, USA

Vehicle has been in service 5 times since purchased. Car stalls and does not restart.

- Massapequa, NY, USA

I had a rental from enterprise and after driving it for about 1 week it didn't start and was leaking gasoline massively.

- Albuquerque, NM, USA

New car, 2 months old, 3,000 miles. Issue has happened 4X. First istance, turning left onto a major 3 lane road, car suddenly loses power and then chugs to catch speed leaving you powerless with the foot peddle to the floor. Second instance, exiting a shopping center, light turned green, stepped on gas peddle and car bogged and sputtered as if out of gas and stalled in middle of intersection. Once I got it started again it moved forward. At next traffic light it sputtered again and would not go even after pumping gas peddle. Creeps to a rolling run and then goes. Third instance was entering an on-ramp from a stop light, car sputtered as if out of fuel again and barely made it out of intersection where I had to pull off the road to get the car going. 4X same as above. I'm now at dealer for second time- no repair and they say VW is aware of some customers experiencing this issue no fix at this time. Very dangerous to drive on atlanta city streets. I'm nervous to put my family back in the car.

- Marietta, GA, USA

I bought the Tiguan brand new from the dealership with high hopes for our family SUV. Almost immediately I noticed that the vehicle hesitated to accelerate from a stopped position a few times, but couldn't believe I was having a problem so soon after buying the car. When I realized that this was a recurring car issue and not user error, we had only owned the car for 3 weeks and the car had roughly 1200 miles. It was absolutely terrifying when I was turning left during rush hour traffic with my 12 month old son in the back seat and my car would not accelerate beyond about 5 miles per hour. Luckily the driver coming towards me on the main road slowed down with enough time for me to make my left turn and coast right into a nearby subdivision. I pressed my foot onto the accelerator to the floor and it took about 20 seconds for it to kick into speed. I took the car to the dealership where I assumed it would be fixed. After 9 days in the shop, they claim they drove the vehicle 80 miles and couldn't duplicate the issue. Therefore, they want me to put my family back into the car that is completely unsafe to drive. They tried to tell me that it was the "turbo lag" that I am experiencing which, in the long run, a manager admitted to my fiance and I is untrue isn't even what we are expressing as the problem. After talking to 3 managers, we finally found someone who is head of the service department at the dealership who sympathized with our issue and is letting us use a loaner until Volkswagen calls us back, but this is only after I showed them all of the other reviews on this website that state our exact issue. Now we wait to see if Volkswagen will do the right thing or if their customer service is as terrible as the dealership where we bought it when we went in with a real and terrifying issue. This is the beginning of what will be a recall. Unsafe and scary.

- Ferndale, MI, USA