7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,123 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Volkswagen Tiguan suspension problems

suspension problem

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2018 Volkswagen Tiguan Owner Comments

problem #6

Mar 122022

Tiguan

  • miles

A D V E R T I S E M E N T S

Car has 50k miles on it. Around 35k miles I started hearing noises in the suspension. Took it in and my tires are wearing uneven and bubbling. Mechanic told me my shocks are bad. I know there was a recall on some 2018 tiguans for poor welding of shocks. Not sure if there is a bigger problem affecting more tiguans.

- Charlotte , NC, USA

problem #5

Jan 022022

Tiguan

  • miles
The car has had 10 safety recalls with one being the suspension. The suspension problem hasn-??t been fixed as the car makes a loud clunking noise when driving it. My car has been to Volkswagen twice and they stated that the car was fine and they have no solution for the sound. This really needs to investigated. I googled the noise to see what it was and there are a lot of people that are complaining about this noise. I just bought my car and I-??m literally about to trade it in because of this.

- Chicago, IL, USA

problem #4

May 122020

Tiguan

  • 20,700 miles
The contact owns a 2018 Volkswagen Tiguan. The contact stated that while driving at 10 mph, he heard an abnormal high pitch sound coming from his vehicle. The contact attempted to move the vehicle and the vehicle stalled without warning while attempting to reverse. The contact had the vehicle towed to an independent mechanic where the vehicle was diagnosed with a dislocated lower ball joint on the front passenger's side suspension. The vehicle was then initially towed to three county Volkswagen (701 riverside ave, lyndhurst, NJ 07071) where the vehicle was diagnosed. Prior to the failure, while making a left turn, the contact scraped the side of the curb with both passenger's side tires. The contact took the vehicle to hudson valley Volkswagen where they performed an alignment on the vehicle however, the mechanic was unable get a perfect alignment. The mechanic informed the contac that it appeared that an unnamed part of the vehicle was bent but that the bend could not be located. The contact was given an estimate to have a diagnostic performed however, the contact declined the diagnostic. The contact was assured by the dealer that the vehicle was safe to drive. Upon further investigation, the contact became aware of NHTSA campaign number: 18V324000 (suspension) which he linked to the failure. The contact had the vehicle towed to gensinger Volkswagen (842 valley rd, clifton, NJ 07013) where the vehicle had yet to be repaired or diagnosed. The manufacturer had been notified of the failure and they agreed with the initial dealer that the failure was related to the incident that occurred on his vehicle six months prior to the ball joint failure. The failure mileage was approximately 20,700.

- Pikesville, MD, USA

problem #3

May 162020

Tiguan 4-cyl

  • 28,000 miles

A D V E R T I S E M E N T S

The car has had a distinct noise when driving. I complained every time we were in and finally June of 2019 I was told it was the alignment after I had repeatedly told them it was the wheel bearings. After paying for a new alignment I was told that yes the wheel bearings needed to be changed and that because of all of the issues my tires needed to be replaced as well. I had that done, a month later I went in for an oil change and they told me I needed another alignment! I told them it was just done! they assured me that I would be taken care of. If it was actually done, I will never know. Even after all of this the car started making the noise again! I don't have time to go back and forth. I finally got fed up and went in on a Saturday. The technician looked at the car from the outside and took a 0.2 mile test drive with me in the car and told me that the alignment in the back is bad and has caused severe cupping on my back tires. Saying I need another alignment and more new tires! I have had this car less than 2 years and if it isn't the alignment, the tires, the wheel bearings, it's the sun roof which has flooded the back of my car 3 weeks of owning it and now hasn't constant recalls. As well as recalls to fix the recalls. This car is a complete definition of a lemon! the technician admitted the this model has lots of problems. I've always owned used cars this is my first new car off the lot and I have never had so many problems with a car. Please help!

- Yukon, OK, USA

problem #2

Nov 012018

Tiguan

  • 40 miles
Rattling noise over any uneven surface worse at low speeds. Volkswagen tec told me that was just the way it's built. I smell something fishy brewing with the suspension and Volkswagen claim that it's a normal noise is beyond me I'm debating on going for a lemon law refund if it's not resolved

- Cambridge, MA, USA

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problem #1

May 232018

Tiguan

  • miles
I purchased a brand new 2018 VW Tiguan from a car dealership in my town. Two weeks later they called me and asked me to bring it back in to have it inspected for a possible recall. After an hour of sitting around waiting for them to check I finally went to their desk and asked what was going on. They told me that mine was recalled and they couldn't let me leave with my car. Then they spent 2 hours trying to figure out what to do because they weren't sure if they should get me a rental car or a loaner. Eventually they got me a rental car and are covering the cost of that. But now I'm looking into the specific recall '42I7' and it would seem that the recall may have been in place prior to them selling me the car. I test drove the car on May 3rd 2018 and submitted a loan application. I came back the next day May 4th 2018 to sign the papers and take delivery of the car. I want to know if the dealer broke state of wi laws by selling me a new car with a dangerous recall out for it. Now I have to wait a month for parts to come in. Can I take some sort of action against my dealership for this?

- Wausau, WI, USA

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