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Failed Clock Spring
2018 Volkswagen Tiguan
This problem may be covered under warranty. Ask your Volkswagen dealer.
8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 20,000 miles
- Total Complaints:
- 1 complaints
steering problem
Helpful websites
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A D V E R T I S E M E N T S
I've had my Tiguan for a little over 3 years and have only put 20,000 miles on it. It's a very lightly used car. I was pulling into a parking space in front of my office, I heard a plastic crunching sound as a turned the wheel and then the airbag error light came on. Since I know my car is still under warranty and I know there have been several recalls related to Volkswagen airbags I brought it into the dealership. They determined it was a failed clock spring and would need to replace the entire steering control unit, a part on back order with no current delivery ETA. For such a lightly used and relatively new car, this is an unacceptable failure point. There was nothing I could have done to prevent this issue and it's apparently something many other Volkswagen owners have dealt with. Beware of buying a Volkswagen.
- Aimee M., Seattle, WA, US