If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.

Suspension — Rear — Shock Absorber

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process

Actions

Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.

Documents (20)

• Remedy Instructions and TSB - Subject Rear Shock Absorbers Release Date May 21, 2018
• ISSUED Owner Notification Letter(Part 577) - PRI
• Remedy Instructions and TSB - Release Date May 24, 2018 Revision Summary Clarified inspection day range.
• ISSUED Owner Notification Letter(Part 577)
• Recall Quarterly Report #1, 2018-2
• Manufacturer Notices(to Dealers,etc) - Repair Available – Safety Recall 42i7 – Rear Shock Absorbers INSPECTION ONLY Date: May 21, 2018
• Recall Quarterly Report #3, 2018-4
• Recall Quarterly Report #2, 2018-3
• Manufacturer Notices(to Dealers,etc) - Date: June 05, 2018 Repair Available for Safety Recall 42i7 – Rear Shock Absorbers
• Remedy Instructions and TSB - Subject Rear Shock Absorbers Release Date June 08, 2018 Revision Summary • Added repair availability for AR part number • Updated claiming instructions to include AR part number
• Recall Quarterly Report #4, 2019-1
• Remedy Instructions and TSB - REVISION Subject Rear Shock Absorbers Release Date July 27, 2018
• Recall 573 Report-Amendment 1
• Remedy Instructions and TSB - REVISION Subject Rear Shock Absorbers Release Date June 19, 2018
• Remedy Instructions and TSB - Release Date June 05, 2018 Revision Summary Added repair availability. Updated claiming instructions.
• Defect Notice 573 Report
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Advance Notice – Safety Recall 42i7 – Rear Shock Absorbers Date: May 03, 2018
• Recall Quarterly Report #5, 2019-2
• Recall Quarterly Report #6, 2019-3

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